Widex Unique Hearing Aids & Widex Hearing Aid Review

The first client fitted – he struggled to hear in background noise and couldn’t hear TV well. He opted to return them to Widex and purchase different aids.  Then we tried another client that was looking to upgrade, tried her with Widex Unique Fusion 440, she also struggled in the background, we then switched her to {different aids} within the 60 days and she seems much happier with the new ones.

We do have clients happily using the Unique, but we find it helps if they have the small remote to change program and volume settings, even on the Unique 440. Whereas with the {different hearing aid} we find there is less need for clients to use a remote as the automatic features are so good. The Widex so-called automatic features in my mind are just not as comprehensive.  I also think that it’s about time they improved the look somewhat. Although the passion is a great little RIC, just with limited power levels. Also, we would always avoid Widex custom made, as they are never as neat as other manufacturers.  On the plus side, the music program is very good and the accessories are nice and neat, with no need for wires and neck loops.

Overall most clients are happy. Widex do still have that ‘softer gentle’ sound and people love the small remote. When we fit Widex we tend to fit the 440 as there are far better mid-range aids for the price of the 330/220 from other manufacturers.
Source – Audiologist in the South East

Sorry didn’t reply earlier, I’m in Spain.  I’ve fitted 5 Unique 440’s with no returns. I’m really impressed with the wireless CIC’s very small and great to be able to use the ComDex. The RC Dex is also small and useful. Plus Zen tones for tinnitus clients are great to have in such a small aid.  Although I’m normally a {different manufacturer} fan I’ve since ordered 2 more pairs of Unique 440 CIC’s, the Compass software is easy to use and the programming options are useful. I hope this is helpful.
Source – Audiologist in the North West

From our perspective Widex is over-engineered and expensive to maintain and repair, often breaking down, domes coming off in people’s ears and with stupid kevlar receivers that are very uncomfortable to wear, other receivers that are sold in two parts etc.
Source – Audiologist in Yorkshire

I have had no luck with the Widex aids.  The last 2 pairs, top of the range, were returned. I will avoid doing them unless I have to.
Source – Audiologist in East Anglia

My view of Widex aids is great sound but prone to feedback issues.
Source – Audiologist in Derbyshire

Their feedback technology is poor. This prevents me from fitting RICs to ski-slope losses. They are also expensive for what they are. I think other aids provide better value for money.
Source – Audiologist in Leicestershire

Only tried one pair of these and they were returned as the client reported they could hear better with their old hearing aids.
Source – Audiologist on the South coast

I have found the Widex to be an inferior product with the Unique 440 range not hitting the standards of other top of the range hearing instruments.  Reliability has been an issue with them with the only pair of Unique 330 I ordered having a broken amplifier on delivery to me.  They have also changed their domes without maintaining a stock of the old domes for those existing clients wishing to purchase them. This has led to customer dissatisfaction issues. I was also not afforded the chance to purchase a stock of domes to allow me to service my own customers. The new domes are a latex construction and those who suffer from allergic reactions to latex have not been considered.
Source – Audiologist in Lincolnshire

Unique 440 Passion – good, but expensive for parts ongoing and the Unique 440 ITE was faulty, to begin with (cutting out) but performance seems good upgrade from old Widex.
Source – Audiologist in London

I’ve fitted Unique 110 220 & 440. All clients are very happy and they perform better than Dream as would be expected.
Source – Audiologist in North Wales

I have tried to fit 4 pairs of 440 Widex aids without success. The Widex Unique RICS still have problems with feedback at anything more than a mild loss so the feedback manager cuts off the high-frequency response reducing clarity.  The customers I have seen that have tried them have found no significant or any benefit over their old Widex aids. The Widex Unique 440 CICs with a remote control that I tried to fit were much bigger than the old Dream, Clear and Mind range due to the wireless transmitter.

 The CIC aids stuck out into the concha. Widex said they couldn’t make them smaller due to the shielding needed for the other components from the larger wireless transmitter.  Overall I would not recommend them to anyone. I would only fit them if they insist and they have used Widex before and even then I would not have much hope of a big improvement.
Source – Audiologist in South East