Free home visits
with a local audiologist
Updated 09/10/2026
Written By:
Kimberley BradshawHead of Online Medical Content
Audiologically Reviewed By:
Paul HarrisonAudiology Expert & Founder of Hearing Aid UK
Hearing Healthcare in a Local Clinic
Expert care close to home
Last Hearing Aid UK Update: 09
Overview
At Hearing Aid UK, we've been helping people hear better for over 15 years. With 93+ clinics across the UK and Ireland and more than 200 qualified audiologists nationwide, we provide professional, independent hearing healthcare to communities across the country.
Locally, you'll typically find two or three of our HCPC-registered audiologists within easy reach of where you live. We offer free hearing tests in our clinics, in your own home, or in a nursing home setting, whichever suits you best. All our prices include fitting, programming, and aftercare for the lifetime of your hearing aids.
Why do people prefer a clinic appointment?
Everyone is different, and for many people, coming into a clinic is simply what feels right. There's no single reason, but here are some of the things we hear most often from customers who prefer to visit us in one of our 93+ clinics.
Keeping home life and healthcare separate
For some people, keeping their healthcare appointments separate from their home life is important. Sometimes it's just easier to focus when you're away from home.
Trust and reassurance
If you've never had a hearing test before, or if it's been a while, meeting your audiologist in their own environment can feel reassuring. It's a chance to get a sense of who they are and build trust before considering home visits for future appointments.
Bringing someone along more easily
Many of our customers come with a family member or friend, and a clinic setting often makes that feel more natural; there's space to sit together comfortably and go through everything clearly as a group.
It's simply more convenient for them
Not everyone finds home visits easier. If you drive, live close to one of our clinics, or just prefer to get out of the house for appointments, coming in is often the straightforward choice.
Whatever your reason, a clinic appointment with Hearing Aid UK is exactly the same standard of care as a home visit, with fully qualified audiologists, the latest equipment, and all the time you need.
And if your circumstances ever change, switching to a home visit is always an option.
Can I get a hearing test at a local clinic?
Yes, and with two or three of our audiologists typically covering your area, finding a convenient location is straightforward.
Our audiologists work from a range of settings across your area, including local clinics, shops, and day centres.
Wherever you're seen, the standard of care is exactly the same
Our fully qualified, HCPC-registered audiologists use the latest computerised equipment, with no time pressure and no sales targets.
If you're not sure which of our local audiologists is closest to you, give us a call on 0800 567 7621, and we'll put you in touch with an expert you can trust.
And if a clinic appointment doesn't suit you, for whatever reason, a home visit is always available at no extra cost. More on that below.
Do I need a hearing test?
Hearing loss tends to come on gradually, which makes it easy to adapt without realising how much you've been missing.
Some of the most common signs include asking people to repeat themselves, finding it harder to follow conversations in noisy places, turning the television up louder than you used to, or struggling to hear clearly on the phone.
A free hearing test with us takes around an hour, is completely painless, and gives you a clear picture of exactly how your hearing is working right now.
If everything is fine, you'll know. If there's anything to address, we'll walk you through the options, honestly and without any pressure.
What happens at a clinic appointment?
Whether you come to our clinic or we come to you, a typical first appointment follows the same structure.
We start with a brief conversation about your health, any family history of hearing loss, and what's been prompting you to get in touch. There are no irrelevant questions, and everything you share stays confidential.
We take a careful look inside your ears
We carry out a quick, non-invasive check for anything that might be affecting your hearing, such as a build-up of earwax. If that's the case, your audiologist will explain the options, which may include removal at the same appointment.
We then carry out a full hearing assessment using the latest computerised equipment.
You'll listen to a series of tones through headphones, and the results are mapped onto an audiogram, a straightforward chart that shows how your hearing performs across different pitches and frequencies.
There's no obligation to buy
Once we have your results, we sit down and explain what they mean plainly. Your audiologist will only recommend hearing aids once your hearing test is complete.
If hearing aids would help, we'll talk through the options that make the most sense for your lifestyle, your budget, and the specific nature of your hearing loss.
Hearing Aids and Care in a Local Clinic
NHS hearing aids, upgrades, second opinions, and home visits
NHS or private hearing aids, which are right for me?
NHS hearing aids are free, and for many people, they do a great job. If you've been referred by your GP and you're getting on well with your NHS aids, there's genuinely no pressure to change. But it's worth understanding what the differences are, so you can make an informed decision.
Private hearing aids tend to be considerably smaller and more discreet. Many connect directly to your smartphone or television via Bluetooth. Rechargeable options are widely available, so there's no need to fumble with tiny batteries, which is ideal for those with dexterity problems.
And because our audiologists take the time to understand exactly how and where you struggle with your hearing, programming your aids specifically around that, you get a fitting tailored closely to your day-to-day life.
At Hearing Aid UK, we work with every leading manufacturer, and we're not tied to any single brand. That means the recommendation we make will always be based on what's right for you.
With over 15 years of experience, we've helped thousands of people find the right solution, including many who wanted to see what an upgrade from their NHS aids could offer. If you’d like to explore what an upgrade might look like, we’re happy to talk it through at no cost and with no obligation.
Looking to upgrade or get a second opinion?
If you're already wearing hearing aids and something doesn't feel quite right, you're not alone. Whether your current aids are struggling in noisy environments, feel bulky or outdated, or simply aren't keeping up with your hearing anymore, it may be time to explore your options.
If you already wear hearing aids but something doesn’t feel quite right, you’re far from the only one. Maybe they struggle when there’s a lot going on around you, feel a bit bulky, or just don’t seem to keep up with your hearing the way they used to. If any of that sounds familiar, it could be worth seeing what else is out there.
Hearing aid technology has come a long way, even in the last few years. Today’s options include much smaller, more discreet designs, rechargeable batteries so you’re not fiddling with tiny cells, and Bluetooth that connects straight to your phone or TV.
And if you've simply been left with a feeling that the advice you received elsewhere wasn't quite right, a second opinion with Hearing Aid UK costs nothing and comes with no obligation. Some customers come to us simply wanting reassurance that their current hearing aids are still the right choice, while others want to know what else is available.
We'll take a look at what you're currently wearing, carry out a new hearing assessment, and give you an honest view. If your current aids are right for you, we'll tell you. If they're not, we'll explain what might suit you better and why.
“When I set up Hearing Aid UK, I wanted people to have an audiologist who’s genuinely local, not someone they see once and never again.
With two or three of our audiologists in most areas, you can book a clinic appointment near you, come back for fine-tuning without a long journey, and still be looked after if your own audiologist is ever unavailable. That continuity is what aftercare for life should really mean.”
says Paul Harrison, Audiology Expert and Founder of Hearing Aid UK
What if a home visit is better?
We know that getting to a clinic isn't always straightforward. Whether it's a mobility issue, difficulty with transport, caring responsibilities, or simply the demands of day-to-day life, our audiologist can come to you.
We offer free home visits, and with two or three of our experts based locally, you won't be waiting long.
Home visits aren't just a convenience; for many people, they're genuinely the better option. Your hearing aids can be fine-tuned in the environment where you actually spend most of your time.
We can connect your devices to your television, phone, or other equipment there and then, so you finish the appointment knowing exactly how to get the most out of them.
We also visit customers in nursing homes and care home settings across the UK. If you have a loved one in residential care who is struggling with their hearing, we can arrange a visit directly; no need for them to travel anywhere.
What's included in our prices?
Every hearing aid we provide comes with a full hearing assessment, fitting and programming by a HCPC-registered audiologist, the full manufacturer's warranty, and all aftercare and fine-tuning for the lifetime of the hearing aid.
There are no add-on charges and no paid-for aftercare plans
We're also able to offer prices significantly lower than many high street providers, often up to 40% less, without any reduction in the quality of care or the technology we offer.
We also offer a 60-day money-back guarantee. If, within the first 60 days, you feel your hearing aids aren't right for you, you can return them.
Why choose us?
We work with all the leading brands, including Phonak, Oticon, Resound, Widex, Signia, Starkey, and more. Because we're independent and not tied to any manufacturer, the advice we give is genuinely unbiased.
When we recommend something, it's because of your hearing test results and how you live day to day, not because of brand affiliation.
The Which? Report
In three Which? surveys over the last ten years, independent audiologists like ours came out on top in every category measured. You can read the full findings in our Which? report.
Need more support with our local clinic appointments?
With over 31,000 happy customers, 93+ clinics and over 200 audiologists across the UK and Ireland, there are usually two or three of our experts covering your local area.
That means that even if anything ever changed with your individual audiologist, your aftercare and ongoing support would continue seamlessly with another local member of our team, at no cost to you.
Call us free on 0800 567 7621 or use the form below to book a free hearing test in a clinic, at home, or in a care setting. Whichever works best for you, we can support you locally.
Call 0800 567 7621
- or -
Why choose Hearing Aid UK for your local hearing aid clinic appointments?
Total Number of Happy Customers
31041
Established Over 10 Years
Rated: Excellent
Unbiased Hearing Aid Advice You Can Trust
Our specialist service includes:
Free Independent, Impartial Advice
Free Aftercare for Life
Competitive Prices & National Support
60 day Money Back Guarantee - Risk Free
Over 200 Audiologists across the UK
Do not spend hundreds of pounds without getting a second opinion from us.
Please call us on 0800 567 7621
Not only are the prices great, but the service is fantastic! Many thanks to your team.Jenny Smith - London
Verified Customer
What's included in our hearing aid prices?
Full Hearing Test & Examination by a Registered Audiologist
Fitting and Programming of Hearing Aid(s)
All Aftercare and Fine Tuning for Life
Full Manufacturer's Warranty
60 Day Full Money Back Guarantee
FAQs about hearing healthcare in a local clinic
Are hearing tests really free at a Hearing Aid UK clinic?
Yes. Hearing tests with Hearing Aid UK are free whether you visit one of our 93+ clinics, choose a home visit, or arrange a visit to a nursing or care home, and there is no obligation to buy hearing aids afterwards.
How long will my clinic appointment take?
A first hearing test appointment at a Hearing Aid UK clinic usually takes around an hour, which gives your audiologist time to check your ears, test your hearing and explain the results without rushing. Follow-up fine-tuning appointments are usually shorter.
Can I bring someone with me to the clinic?
Yes, you’re welcome to bring a partner, family member or carer to your Hearing Aid UK clinic appointment. Having someone with you can be reassuring on the day and helps you remember everything that was discussed afterwards.
Who will carry out my hearing test?
Your hearing test will be carried out by a qualified, HCPC-registered audiologist from Hearing Aid UK’s network of over 200 audiologists, and they will only recommend hearing aids once your test is complete.
Can I switch between clinic appointments and home visits?
Yes. If your circumstances change, Hearing Aid UK can arrange your follow-up appointments, fine-tuning and aftercare as free home visits instead of clinic visits.
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Hearing Aid UK Ltd.
6 Morton Lane
Walkwood
Redditch
Worcestershire
B97 5QA
6 Morton Lane
Walkwood
Redditch
Worcestershire
B97 5QA
© Hearing Aid UK Ltd. 2026
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