Help Centre

The most common form of hearing loss is ageing or ‘presbycusis’ – which is the lessening ability or inability to hear high-frequency sounds. Here we talk about the probable causes, discuss the basics of how sound is measured, discover what treatment is available and why early diagnosis is so important for the future of your hearing health.

Oticon has introduced their newest addition to their essential hearing aid category - Oticon Ruby. Combining a new feedback management system, 2.4 GHz Bluetooth connectivity and inductive rechargeability options with their lithium-ion batteries. It also challenges the unwanted and commonplace 'whistling' noises associated with traditional hearing aids - stopping the noise before it even occurs. Offering a quality hearing experience and convenient rechargeable hearing aids that give you peace of mind to go about your day with ease.

If are an existing Age UK Hearing Aids, Claritas & UK Hearing Care customer - What do you do now?

If you purchased hearing aids from Age UK Hearing Aids, Claritas or UK Hearing Care and now need support with your hearing aids or hearing – Hearing Aid UK can take care of you. However, it is important to know that your first point of call should be Amplifon, as these were chosen to be the preferred hearing aid company by Age UK following the closure. If, after contacting Amplifon, you are unable to seek the help you need with them - we can be the hearing support you need.

Launching in 2020 and adding another impressive model to the Livio Range - the Starkey Livio Edge AI was introduced to the world. Since Starkey launched their Livio family, in 2018, it has sparked many a conversation in the audiology industry. Bringing new hearing aid innovation to the table with artificial intelligence, 3D sensors, fall detection and brain and fitness health tracking devices. Resulting in this hearing aid being named the 'Times Best Invention' in 2019.

Recently Phonak has added to their famous Marvel platform family with a stylishly reinvented ITE hearing - The Virto Black. Changing what we perceive a ITE hearing device to look like and designed to challenge and suppress the stigmas of the past. Offering those with hearing loss better connection and the first rechargeable custom-made hearing aid. The press seemed to be impressed with this launch and was quickly labelled as the "Best of CES 2020". But, are the consumers impressed? Here we talk about the Virto's main features, benefits and more importantly - what it can provide the wearer.

It is commonly assumed that both warranty and insurance are the same things when in fact they are services that can cover different and individual fields. Either way, it is important to get cover for your hearing aids. For more clarity on both options, we explain and discuss the differences between both hearing aid warranty and hearing aid cover.