Help Centre

If are an existing Age UK Hearing, Claritas & UK Hearing Care customer - What do you do now?

If you purchased hearing aids from Age UK Hearing, Claritas or UK Hearing Care and now need support with your hearing aids or hearing – Hearing Aid UK can take care of you. However, it is important to know that your first point of call should be Amplifon, as these were chosen to be the preferred hearing aid company by Age UK following the closure. If, after contacting Amplifon, you are unable to seek the help you need with them - we can be the hearing support you need.

We understand how challenging it can be to find a hearing aid especially if you've never worn a hearing aid or even if you have and are looking to upgrade. Before you embark on this journey it is important for you to spend some time researching hearing loss, your local audiologist, hearing care services, the different hearing aids available and familiarising yourself with the hearing aid brands in the industry. But, what are the best hearing aid brands? Let's take a look...

Launching in 2020 and adding another impressive model to the Livio Range - the Starkey Livio Edge AI was introduced to the world. Since Starkey launched their Livio family, in 2018, it has sparked many a conversation in the audiology industry. Bringing new hearing aid innovation to the table with artificial intelligence, 3D sensors, fall detection and brain and fitness health tracking devices. Resulting in this hearing aid being named the 'Times Best Invention' in 2019.

Recently Phonak has added to their famous Marvel platform family with a stylishly reinvented ITE hearing - The Virto Black. Changing what we perceive a ITE hearing device to look like and designed to challenge and suppress the stigmas of the past. Offering those with hearing loss better connection and the first rechargeable custom-made hearing aid. The press seemed to be impressed with this launch and was quickly labelled as the "Best of CES 2020". But, are the consumers impressed? Here we talk about the Virto's main features, benefits and more importantly - what it can provide the wearer.

It is commonly assumed that both warranty and insurance are the same things when in fact they are services that can cover different and individual fields. Either way, it is important to get cover for your hearing aids. For more clarity on both options, we explain and discuss the differences between both hearing aid warranty and hearing aid cover.

We understand the list of complexities when faced with looking for the right hearing healthcare, hearing aids and aftercare. Finding the balance between such factors as the price of hearing aids for your loss, the right private hearing services locally and available audiologists near you is tricky to achieve.
Here we look at the pros and cons of Bloom Hearing and Scrivens, so hopefully, you will gain some insight into what services and products they can offer you. This way you can make an informed decision on what your next step will be more confidently.