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Our Services

Updated 28/03/2024

Why choose Hearing Aid UK to be your hearing healthcare provider?

Full Hearing Tests
All our audiologists use the very latest technology and provide the full range of tests to accurately measure your hearing.
Fitting & Programming
Our prices include all testing, fitting, programming and ongoing aftercare for the life of the hearing aids.
Fully Qualified Audiologists
All our audiologists are fully qualified and registered with the Health and Care Professions Council (HCPC).
Hundreds of Options
We provide digital hearing aids and accessories from all of the manufacturers. Unlike most other companies, our range is not limited.
Truly Independent
We are not owned or affiliated with any of the manufacturers so we are able to offer the full range of hearing aids without prejudice.
Competitive Prices
Unlike many of our competitors, we publish our prices for all to see. We charge some of the lowest prices in the world – not just the UK.
BSHAA And HCPC Registered

Hearing Healthcare Professionals

HCPC

Hearing Aid Dispensers are regulated by the Health and Care Professions Council (HCPC) set up to protect the public. They keep a Register of health and care professionals who meet their standards for their training, professional skills, behaviour and health.

BSHAA

Are the professional body that represents and promotes the interests of the independent hearing aid profession across the UK.

Members are highly trained hearing care professionals who have extensive and unrivalled experience and knowledge of the hearing instruments that are available to help with hearing loss.  

Hearing Aid UK Owner, Paul Harrison was on the BSHAA Council between 2015-2020.

Our Hearing Aid Coverage

Free Home Visits

We offer a full and completely free home visiting service for all your hearing loss needs.  Due to our coverage being nationwide, we can offer all our patients this convenient service. 

Our audiologists will plan, advise, and support you through your hearing journey with the right hearing solution.  They will also arrange any future check-ups, maintenance visits, adjustments, and annual hearing tests so you don't have to manage your appointments.

Nationwide Coverage

Wherever you live, we usually have two or three independent hearing aid audiologists within that area.  Get free independent impartial advice from the experts you can trust. We offer Nationwide coverage and huge savings on all our digital hearing aids.


Visiting a local audiologist offers numerous benefits for individuals experiencing hearing issues

Our audiologists are highly trained and experienced in diagnosing and treating various hearing problems. They have in-depth knowledge of auditory health and can provide personalised solutions tailored to your specific needs.

Our local audiologists are easily accessible, allowing for regular check-ups and follow-up appointments to monitor the progress of treatment plans.

They also offer convenience with free home visits, minimising travel time and expenses.  Seeing a local audiologist also creates a strong sense of community and enables patients to build a trusting and ongoing relationship with their healthcare provider. 

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This page was written by Paul Harrison - Audiology Expert

Meet Paul Harrison, Audiology Expert

Audiology expert at Hearing Aid UK, with over 20 years of audiology experience and a member of the British Society of Hearing Aid Audiologists Council (BSHAA) between 2015 - 2020.

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What's included in our hearing aid prices?

Full Hearing Test & Examination by a Registered Audiologist
Fitting and Programming of Hearing Aid(s)
All Aftercare and Fine Tuning for Life
Full Manufacturer's Warranty
60 Day Full Money Back Guarantee

Our specialist service includes:

Free Independent, Impartial Advice
Free Aftercare for Life
Competitive Prices & National Support
60 day Money Back Guarantee - Risk Free
Over 200 Audiologists across the UK

Do not spend hundreds of pounds without getting a second opinion from us.

Please call us on 0800 567 7621

Quote Marks Not only are the prices great, but the service is fantastic! Many thanks to your team.
Jenny Smith - London
Verified Customer
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Watch our hearing healthcare services video below

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Established Over 10 Years
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Common FAQs when researching hearing healthcare and hearing aids

Is this the best model for me?

If you are looking at this page then it is likely that an audiologist has suggested that you purchase this particular hearing aid, so is this the best model for you?

In general, any audiologist will always be recommending to you the model that best suits your needs. Here is a useful check list to make sure that is the case.

  • Audiologist level of knowledge. The audiologist you have seen will hopefully have a wide knowledge of all available hearing aids, however some will only be familiar with a small number of brands and therefore may not really be in a position to know which model is the best for you. It is OK to challenge their recommendation and ask them to justify why this particular brand is the one for you.
  • Do research. Read about the hearing aid that was recommended. Does it seem like it will suit your lifestyle? Does it have more or less features than you need? 
  • Be aware of sales targets. Many high street retailers have specific tie-ins to a particular manufacturer/brand. The hearing aid they have suggested may still be the correct one for you, but do your research so that you know why they might have recommended it.

If in doubt, feel free to give us a call. That's what we're here for.

Do I need one hearing aid or two?

If you have a significant hearing loss in both ears, you should be wearing two hearing aids. Here are the audiological reasons why:

Localisation. The brain decodes information from both ears and compares and contrasts them. By analysing the miniscule time delays as well as the difference in loudness of each sound reaching the ears, the person is able to accurately locate a sound source. Simply put, if you have better hearing on one side than the other, you can't accurately tell what direction sounds are coming from.

Less amplification required. A phenomena known as “binaural summation” means that the hearing aids can be set at a lower and more natural volume setting than than if you wore only one hearing aid.

Head shadow effect. High frequencies, the part of your hearing that gives clarity and meaning to speech sounds, cannot bend around your head. Only low frequencies can. Therefore if someone is talking on your unaided side you are likely to hear that they are speaking, but be unable to tell what they have said.

Noise reduction. The brain has it’s own built in noise reduction which is only really effective when it is receiving information from both ears. If only one ear is aided, even with the best hearing aid in the world, it will be difficult for you to hear in background noise as your brain is trying to retain all of the sounds (including background noise) rather than filtering it out.

Sound quality. We are designed to hear in stereo. Only hearing from one side sounds a lot less natural to us.

What are the benefits of rechargeable hearing aids?

For most people, the main benefit of a rechargeable hearing aid is simple convenience. We are used to plugging in our phones and other devices overnight for them to charge up. 

For anybody with poor dexterity or issues with their fingers, having a rechargeable aid makes a huge difference as normal hearing aid batteries are quite small and some people find them fiddly to change.

One downside is that if you forget to charge your hearing aid, then it is a problem that can't be instantly fixed. For most a 30 minute charge will get you at least two or three hours of hearing, but if you are the type of person who is likely to forget to plug them in regularly then you're probably better off with standard batteries.

Rechargeable aids are also a little bit bigger and are only available in behind the ear models.

Finally, just like with a mobile phone, the amount of charge you get on day one is not going to be the same as you get a few years down the line. Be sure to ask what the policy is with the manufacturer warranty when it comes to replacing the battery.

 

Are behind the ear aids better than in the ear aids?

For most people, the answer is yes. But it's never that simple.

The majority of hearing problems affect the high frequencies a lot more than the low ones. Therefore open fitting hearing aids sound a lot more natural and ones that block your ears up can make your own voice sound like you are talking with your head in a bucket. Therefore in-ear aids tend to be less natural.

However the true answer is we can't tell until we have had a look in your ears to assess the size of your ear canal, and until we have tested your hearing to see which frequencies are being affected.

People with wider ear canals tend to have more flexibility, also there are open fitting modular CIC hearing aids now that do not block your ears.

There is also the age old rule to consider, that a hearing aid will not help you if it's sat in the drawer gathering dust. If the only hearing aid you would be happy wearing is one that people can't see, then that's what you should get.

Most people can adapt to any type of hearing aid, as long as they know what to expect. Have an honest conversation with your audiologist as to what your needs are.

What are channels, and how many do I need?

Generally speaking, six or more. Unless it's none at all.

The number of channels a hearing aid has is often a simplistic way an audiologist will use to explain why one hearing aid is better than another, but channels are complex and it is really not that straightforward.

Hearing aids amplify sounds of different frequencies by different amounts. Most people have lost more high frequencies than low and therefore need more amplification in the high frequencies. The range of sounds you hear are split into frequency bands or channels and the hearing aids are set to provide the right amount of hearing at each frequency level.

Less than six channels and this cannot be done with much accuracy, so six is the magic number. However, a six channel aid is typically very basic with few other features and is suitable only for hearing a single speaker in a quiet room. The number of channels is not what you should be looking at, it's more the rest of the technology that comes with them.

As a final note, different manufacturers have different approaches. One method is not necessarily better than any other. For example some manufacturers have as many as 64 channels in their top aids. Most tend to have between 17 and 20. One manufacturer has no channels at all.

Where can I get the hearing aids covered?

Hearing aids are easily lost, misplaced or damaged and typically are one of the most expensive personal possessions an individual can own. We offer hearing aid warranty cover for £80 per year per aid.  Find out more here

How much does the hearing test cost?

All our audiologists use the very latest technology and provide the full range of tests to accurately measure your hearing for free.  Find out about what we offer all our customers here

Do home visits cost extra?

Hearing Aid UK offers all their customers free home visiting services and home visits for hearing aids - Including hearing tests, fittings, maintenance, check-ups and much more in the comfort of your own home and at your convenience.  Find out more information here

How come you're much cheaper than other places?

Here, at Hearing Aid UK, we are dedicated to offering low hearing aid prices. We achieve this by having no head office and low marketing costs.   Our hearing aid prices are amongst the lowest you will find anywhere in the world.

Need advice? Give our hearing aid experts a call for FREE

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Get free independent impartial advice from the experts you can trust. We offer nationwide coverage and huge savings on all our hearing aids.

0800 567 7621
8am - 8pm, 7 days a week
Hearing Aid UK Ltd.
6 Morton Lane
Walkwood
Redditch
Worcestershire
B97 5QA
© Hearing Aid UK 2024

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