Phonak Digital Hearing Aids

Phonak Hearing Aids UK

Phonak hearing aid reviews, models, ratings and prices

| Hearing Aid UK 2025-11-04 Update | 

Overview

Discover the latest Phonak hearing aids available in the UK, including top models like the Audeo Infinio, Lumity, and Slim. With advanced features such as universal Bluetooth, AI-powered sound processing, and rechargeable options, Phonak delivers outstanding clarity and comfort.

Whether you're new to hearing aids or looking to upgrade, explore performance levels, designs, and expert comparisons to help you choose the best device for your lifestyle. 

Table of Contents:

►History of Phonak hearing aids

►Key Phonak hearing aid technology

►Understanding Phonak performance levels

►Phonak hearing aid models

►Phonak hearing aid summary

►Chat to us about Phonak hearing aids

A brief history of Phonak hearing aids 

Who are Phonak hearing aids?  Phonak hearing aids, owned by Sonova and the manufacturer Unitron, have led the industry in hearing solutions for over 76 years, offering innovative technologies like universal Bluetooth connectivity and waterproof aids.

Their products, including the Phonak Infinio, Lumity and Paradise ranges, enhance speech understanding and adapt to various environments. Phonak also provides a selection of hearing aid accessories and a user-friendly app for personalised settings and remote care.

Perhaps more interestingly, Sonova also owns the majority shareholding of Boots Hearingcare in the UK. If you've been recommended Phonak hearing aids or Unitron hearing aids by Boots Hearingcare, then it's hardly surprising.

Whether you are looking to upgrade your hearing aids or discover hearing aids for the first time, we hope this page helps you to understand the Phonak hearing aid brand and the innovations that can really make a difference to your hearing.

Phonak technology levels and fitting types

What about form factors and design features?  The Phonak technology levels are 90, 70, 50, and 30.  The higher the number, the higher the technology level and the higher the price. 

The Phonak hearing aid types are Nano (invisible in the ear), Virto (in the ear), Audeo (tiny behind the ear), Bolero (behind the ear), and Naida (the power behind the ear).

Understanding what the technology levels mean:

• Level 90 (Premium): The flagship technology with every feature fully enabled. Includes complete SmartSpeech Technology suite with automatic adjustments, 20 fine-tuning channels, and all automation features. Best for active lifestyles with varied, challenging listening environments.
• Level 70 (Advanced): Includes the full SmartSpeech Technology suite with 20 fine-tuning channels - essentially the same speech processing as the 90. Some features require manual activation rather than automatic. Excellent value for advanced performance without paying for every automation convenience.
• Level 50 (Standard): Solid technology with AutoSense OS but without SmartSpeech Technology suite. 16 fine-tuning channels. Suitable for people whose hearing challenges are primarily in quieter, everyday environments rather than complex multi-speaker situations.
• Level 30 (Essential): Entry-level technology with AutoSense OS and 12 fine-tuning channels. No SmartSpeech Technology. Designed for straightforward hearing needs in predominantly quiet, predictable environments.

Bluetooth connectivity

Phonak hearing aids include universal connectivity, which means you can pair with up to eight Bluetooth devices, with two devices connected simultaneously.  With Phonak hearing aids, you can also:

• Stream music, podcasts, and more directly to your hearing aids
• Make hands-free wireless phone calls
• Control your hearing aids remotely through the Phonak apps
• Stay connected and enjoy seamless sound wherever you are

Bluetooth compatibility

In regard to wireless calls and music streaming, Phonak hearing aids work with most Bluetooth devices that support hands-free calling (HFP) and music streaming (A2DP). Devices with Bluetooth 2.1 or newer are typically compatible.

The myPhonak app is a free app for Phonak hearing aid users and is available on Android and iOS. It offers control over hearing aid settings, health tracking, and remote support from audiologists.

The myPhonak app connects via Bluetooth Low Energy and requires:  iOS 15.0 or later with Bluetooth 4.2 or newer, and Android 8.0 or later with Bluetooth 4.2 or newer

Key Phonak app features:

• Hearing Controls: Adjust volume, noise reduction, microphone directionality, and select listening programs (e.g., "Restaurant" or "Music").
• Remote Support: Live video calls with professionals for remote adjustments.
• Health Tracking: Monitor steps, wearing time, activity levels, and some models also track heart rate.
• Customisation: Save custom settings, configure tap controls, and set reminders.
• Additional Features: "Find my hearing aids," firmware updates, and quick-access widgets.
• Why the myPhonak app matters: The app transforms your hearing aids from fixed devices into adaptive technology you can fine-tune throughout your day. If you find yourself in an unexpectedly noisy restaurant or quiet library, you can make adjustments instantly without visiting your audiologist.

The remote support feature is particularly valuable - many adjustments can be made via video call, saving you time and travel.

Current Phonak Models

Understanding the current Phonak ranges

Phonak currently offers three main families of hearing aids, each with different technology approaches:

• Infinio Ultra R and Ultra Sphere (2025) - The latest generation with two distinct approaches: the Sphere models feature a dedicated DEEPSONIC AI chip for speech separation, whilst the R models offer premium automated performance without the dedicated AI chip. Available in technology levels 90, 70, 50, and 30.
• Audeo Infinio and Infinio Sphere (2024) - Recently discontinued - The predecessor to Infinio Ultra, offering solid performance with the ERA chip. Still an excellent hearing aid if you find remaining stock. Available in technology levels 90, 70, 50, and 30.
• Lumity (2022) - Current and reliable. Phonak's established premium range with SmartSpeech Technology and AutoSense OS 5.0. Proven technology that continues to serve users well. Available in technology levels 90, 70, 50, and 30.
• Slim (2022) - Current. Unique ergonomic design specifically for people who wear glasses. Based on Lumity technology in a different form factor. Available in technology levels 90, 70, 50, and 30.

Phonak Infinio Ultra Sphere hearing aids - Latest launch

The Phonak Infinio Ultra Sphere is the world's first hearing aid with a dedicated AI chip designed exclusively for separating speech from noise. This isn't just clever software - it's actual dedicated hardware that delivers three times better speech understanding in noisy environments.

If you've been frustrated by hearing aids that work well at home but struggle in restaurants, social gatherings, or busy workplaces, the Infinio Ultra Sphere addresses this problem with technology that previous hearing aids simply couldn't deliver.

Key features of the Sphere technology:

• Dedicated DEEPSONIC AI chip - Separate processor specifically for speech separation, providing 53 times more processing power for this single task.
• Spheric Speech Clarity 2.0 - Extracts and enhances speech from multiple speakers simultaneously, regardless of direction.
• Real-world impact - Clinical data shows 3x better speech understanding in noisy environments and 45% reduction in listening effort.

Phonak Infinio Ultra Sphere hearing aid performance levels:

►Phonak Infinio Ultra Sphere i90 hearing aids

►Phonak Infinio Ultra Sphere i70 hearing aids

Phonak Infinio Ultra R hearing aids - Latest launch

The Phonak Infinio Ultra R is Phonak's premium model offering thoroughly automated hearing aid technology without the dedicated AI chip of the Sphere range. Using AI-trained sound classification and AutoSense 7.0, these hearing aids recognise your environment and adjust automatically throughout your day - no manual programme switching needed.

For people who want excellent hearing aid performance with reliable Bluetooth connectivity and 31-hour battery life, but don't necessarily need the cutting-edge speech separation technology of the Sphere models, the R delivers impressive results at a more accessible price point.

Who should choose Ultra R over Ultra Sphere:

Choose Ultra R if: You want premium all-around performance with excellent sound quality across varied environments, but don't regularly find yourself in extremely challenging multi-speaker situations. The R offers outstanding value and delivers meaningful improvements over previous generations.

Choose Ultra Sphere if: Speech understanding in noisy, multi-speaker environments is a significant daily challenge. The dedicated AI chip specifically addresses this problem with hardware capabilities that previous hearing aids couldn't achieve.

Phonak Infinio Ultra R hearing aid performance levels:

►Phonak Infinio Ultra i90 R hearing aids

►Phonak Infinio Ultra i70 R hearing aids

►Phonak Infinio Ultra i50 R hearing aids

►Phonak Infinio Ultra i30 R hearing aids

Audeo Infinio Sphere - Recently discontinued

Note: The Audeo Infinio Sphere has been replaced by the Infinio Ultra Sphere, which offers enhanced connectivity and improved battery life. If you're considering the Sphere technology, we recommend the newer Infinio Ultra Sphere range.

The Phonak Audeo Infinio Sphere hearing aids use the DEEPSONIC AI chip to do something genuinely useful - separate speech from background noise in real-time.

With 53 times more processing power than previous generations, clinical studies show it reduces listening effort by up to 45% and improves speech understanding by 61%.

That's the difference between straining to follow a conversation in a busy restaurant and actually enjoying it.  The connectivity works with any device, whilst improved durability and waterproofing mean you needn't worry about rain or splashes causing expensive damage.

For people frustrated by hearing aids that work well in quiet environments but leave you exhausted in social situations, the Infinio Sphere's AI-powered approach makes communication effortless even in challenging listening situations.

Phonak Audeo Infinio Sphere hearing aid performance levels:

►Phonak Audeo Infinio Sphere i90 hearing aids

►Phonak Audeo Infinio Sphere i70 hearing aids

Audeo Infinio hearing aids - Recently discontinued

Note: The Audeo Infinio has been replaced by the Infinio Ultra R, which offers enhanced connectivity and improved battery life. If you're considering the Infinio technology, we recommend the newer Infinio Ultra R range.

The Phonak Audeo Infinio hearing aids provide a solid Performance without the bells and whistles of the Sphere.  They deliver exceptional sound quality and comfort through their ERA chip, which provides enhanced processing power for clearer hearing in various environments.

With universal Bluetooth connectivity that actually works reliably, you can stream calls and music from any device without the usual connection headaches.

While it doesn't have the dual-chip AI technology of the Sphere model, the Infinio still offers strong, dependable performance that handles everyday listening situations well.

Built for durability and available in a wide range of colours to suit your preferences, the Infinio comes with various accessories to enhance your experience.

For people who want quality hearing aids with seamless connectivity and solid performance without needing the most advanced AI features, the Infinio offers excellent value and practical functionality that simply gets on with the job of helping you hear better.

Phonak Audeo Infinio hearing aid performance levels:

►Phonak Audeo Infinio i90 hearing aids

►Phonak Audeo Infinio i70 hearing aids

►Phonak Audeo Infinio i50 hearing aids

►Phonak Audeo Infinio i30 hearing aids

Infinio Virto and Virto Titanium hearing aids - Current 

Both the Phonak Infinio Virto Titanium hearing aid model and Virto Infinio hearing aids are custom-designed to fit your ear precisely, suitable for mild to profound hearing loss. The titanium casing is genuinely lighter and more durable than traditional materials, making them comfortable enough that you'll forget you're wearing them.

Powered by Phonak's SmartSpeech Technology and AutoSense OS, they intelligently adapt to different environments automatically without you needing to fiddle with settings.

Features like dedicated noise reduction, speech optimisation, and a specific Music mode handle everything from challenging conversations to your favourite songs. Advanced programs work behind the scenes whilst reliable size 10 disposable batteries keep things simple.

For people wanting custom comfort and performance that simply gets on with helping you hear better, the Virto range delivers without the fuss.

Performance levels in the Phonak Infinio Virto Titanium range:

►Phonak Infinio Virto Titanium i90 hearing aids

►Phonak Infinio Virto Titanium i70 hearing aids

Performance levels in the Phonak Infinio Virto range:

►Phonak Infinio Virto i90 hearing aids

►Phonak Infinio Virto  i70 hearing aids

►Phonak Infinio Virto i50 hearing aids

►Phonak Ininfio Virto i30 hearing aids

Other Current Phonak Models

Phonak's ergonomic model

Audeo Slim hearing aids - Current

Phonak Slim hearing aids have a unique ergonomic shape that's specifically designed to fit comfortably behind your ear, and crucially, they work properly even if you wear glasses.

This might sound like a small thing until you've tried other hearing aids that constantly get knocked askew by your specs or create uncomfortable pressure points where everything meets behind your ear.

With advanced hearing technology that handles conversations and various listening environments with confidence, the Slim range delivers solid performance wrapped in a design that actually considers how people live.

For those who want hearing aids that blend seamlessly into their daily routine without compromising on comfort or effectiveness, the Slim offers a practical solution that simply works.

Phonak Slim hearing aid performance levels

►Phonak Slim  L90 hearing aids

►Phonak Slim  L70 hearing aids

►Phonak Slim L50 hearing aids

►Phonak Slim L30 hearing aids

Audeo Lumity hearing aids - Current

Phonak's Audeo Lumity hearing aids are designed to prioritise speech comprehension through their innovative Phonak SmartSpeech Technology, ensuring you can engage comfortably in conversations even in difficult listening environments.

Phonak Lumity hearing aids offer stereo Bluetooth streaming from various devices, pairing with up to 8 and 2 active connections. Tap controls allow managing calls, streaming, and voice assistants. Motion sensing adjusts microphones and noise cancellation. Features like StereoZoom 2.0 and SpeechSensor enhance speech clarity.

The myPhonak app tracks health metrics. Dynamic Noise Cancellation improves listening. The PRISM chip boosts memory and connectivity. Hands-free calling, TV streaming, and lithium-ion rechargeability are included.

At-home adjustments, IP68 moisture protection, RogerDirect streaming, and AutoSense OS 5.0 enhance the user experience. 

Phonak Audeo Lumity hearing aid performance levels

►Phonak Audeo Lumity L90 hearing aids

►Phonak Audeo Lumity L70 hearing aids

►Phonak Audeo Lumity L50 hearing aids

►Phonak Audeo Lumity L30 hearing aids

Phonak Hearing Aids UK

CROS / BiCROS Hearing Solutions

Phonak Infinio CROS hearing aids - Current

The Phonak CROS Infinio hearing aids offer exceptional sound quality, a durable, life-proof design, and a long-lasting rechargeable battery that lasts all day.

Powered by the advanced ERA chip, they provide seamless Bluetooth connectivity with devices like smartphones, tablets, and TVs.  Paired with the Phonak Audeo R Infinio, they enhance speech clarity and ensure you're always connected. 

►Audeo Infinio CROS hearing aids

Phonak CROS Lumity hearing aids - Current

Phonak CROS Lumity hearing aids enable conversations to flow seamlessly from every direction.  Immerse yourself in every word and live fully with a hearing solution tailored for those facing unaidable hearing loss in one ear.  

The Phonak CROS system provides universal connectivity with smartphones, TVs, tablets, and laptops for enhanced accessibility.

►Phonak CROS Lumity hearing aids

Which Phonak hearing aid is right for me?

Choosing the right Phonak hearing aid depends on where you actually struggle to hear. Here's an honest guide:

If you regularly struggle in noisy environments: Restaurants, pubs, busy cafés, social gatherings with multiple conversations - choose Infinio Ultra Sphere (i90 or i70). The dedicated AI chip is specifically designed for these situations and delivers technology that previous hearing aids couldn't achieve.

If you want excellent all-round performance: Varied listening situations but not regularly in extreme noise - choose Infinio Ultra R (i90 or i70). Premium automated technology with SmartSpeech features at a more accessible price than Sphere.

If your challenges are primarily in quieter environments: Home conversations, small gatherings, one-to-one chats - choose Infinio Ultra R i50 or Lumity L50. Solid, reliable technology with automatic features without paying for advanced speech processing you might not need.

If you wear glasses: The Slim range offers a unique ergonomic design that works comfortably with spectacles, based on proven Lumity technology.

If you need custom fitting: Infinio Virto or Virto Titanium for completely custom-moulded hearing aids that fit your ear precisely.

If budget is a primary concern, consider Infinio Ultra R i50 or i30, or Lumity L50 or L30. These offer Phonak quality and reliability at more accessible price points, though with fewer advanced features.

The honest truth: Don't choose based solely on price. If you regularly struggle in noisy situations, starting with technology that includes SmartSpeech features (i70 or i90) usually proves better value than upgrading later. Conversely, don't pay for features you won't use - if your life is predominantly quiet environments, the i50 delivers what you need.

Phonak hearing aid's summary

Phonak is a top UK hearing aid brand offering advanced features like Bluetooth connectivity, AI sound processing, and rechargeable options. Models such as the Audeo Infinio, Lumity, and Slim suit various hearing needs and lifestyles.

With the myPhonak app and accessories like Roger microphones and TV connectors, users benefit from personalised control and better hearing in complex environments.

Phonak provides a wide range of styles and performance levels to enhance speech clarity and everyday communication.

What sets Phonak apart: Universal Bluetooth connectivity that actually works reliably with both iPhone and Android, proven SmartSpeech Technology backed by clinical research, and AI-trained AutoSense that adapts to your environment without manual intervention. The Infinio Ultra Sphere's dedicated AI chip represents genuine hardware innovation rather than just software refinement.