Hearing Aid UK's Coronavirus Statement
24/03/2020 Update: On Monday 23rd March the government announced greater measures to tackle the spread of COVID-19, therefore we have closed our centres and clinics temporarily until April 13th. This date will be reviewed again nearer the time in accordance with government guidelines.
All of our audiologists are still offering telephone support and various remote servicing options and if you wish to speak to us here, our phone lines are still open as usual on 0800 5677621Statement from Paul Harrison - Founder of Hearing Aid UK
Finding the right solution to a hearing loss can be very confusing. If you want impartial, independent advice then you’ve come to the right place. If you are considering purchasing hearing aids then please compare our services.
Impartiality - We are not owned by or associated with any manufacturer. When our audiologists recommend a hearing aid it’s because it’s the best hearing aid for you.
Choice - We deal with all manufacturers so we are able to offer every hearing aid on the market.
Price - Our prices are amongst the lowest you will find anywhere in the world.
Service - All our prices include all testing, fitting and aftercare for life. There are no hidden extras.
Coverage - We have over 200 independent audiologists who cover the whole of the UK and Ireland. They operate from shops, clinics, day centres and also provide a free home visit service. Like most national hearing aid companies, around half of our service is provided in a branch and half by way of a home visit.
Professionalism - All our audiologists are fully qualified and registered with the HCPC (Health and Care Professions Council). Our telephones are manned by audiologists so we are able to provide expert advice instantly. We’re open from 8 am to 8 pm, 7 days a week.
Security - In the years 2018 to 2019, 2 out of the 10 national hearing aid retailers went into administration. This includes Age UK Hearing (also known as Claritas or UK Hearing Care). We are a network of independent audiologists and have several audiologists in every area. In the unlikely event of any one of them ceasing to operate for whatever reason then your service would continue with one of our other audiologists at no cost to yourself.
Recommendation - Which? the consumer watchdog has conducted three surveys over the last ten years to evaluate the best place to purchase hearing aids. On all of the surveys, the “independent audiologist” came top on all categories measured.
Do not spend hundreds of pounds without getting a second opinion from us.
HCPC - Hearing Aid Dispensers are regulated by the Health and Care Professions Council (HCPC) set up to protect the public. They keep a Register of health and care professionals who meet their standards for their training, professional skills, behaviour and health.
BSHAA - Are the professional body which represents and promotes the interests of the independent hearing aid profession across the UK. Members are highly trained hearing care professionals who have extensive and unrivalled experience and knowledge of the hearing instruments that are available to help with hearing loss. Hearing Aid UK founder Paul Harrison sits on the Council of the British Society of Hearing Aid Audiologists (BSHAA).
Wherever you live, we generally have two or three independent hearing aid audiologists within that area. To find out where your nearest one is call 0800 567 7621 or complete the contact form below.
All our hearing aid audiologists can provide you with home visits if that is more convenient for you. We don't charge you for this service, unlike some companies.
There are many benefits to be enjoyed by having the luxury of home service and impartial advice across all the hearing aids on offer.
When we refer to a product as 'New', we mean that the product is new to the market.
When we refer to a product as 'Superseded', we mean that there is a newer range available which replaces and improves on this product.
When we refer to a product as an 'Older Model', we mean that it is has been superseded by at least two more recent hearing aid ranges.