Unitron Smile Moxi 9 Hearing Aids
Fitting Styles: RIC
Warranty: 5 years
Charger: Comes with standard charger
What's included in our hearing aid prices?
Details & Features
Unitron Smile Moxi 9 Hearing Aids Overview
The Unitron Moxi Smile S-R 9 is a Receiver-in-Canal (RIC) hearing aid built on Unitron's Smile platform, and it is one of the more capable aids in the mid-to-premium category for people who want reliable, automatic performance across a genuinely varied day.
What stands out is how little you have to think about it. The AI-trained Integra OS recognises eight listening environments and adjusts automatically, so whether you are in a quiet conversation at home, a busy café, or somewhere in between, the aids are already adapting before you have had a chance to notice the change.
For anyone frustrated by hearing aids that perform well in one situation but struggle in another, that consistency is worth paying attention to. Launched on the Smile platform in May 2025, the Moxi S-R 9 is rechargeable, Bluetooth-enabled, and available through our HCPC-registered audiologists either at a local clinic or during a free home visit.
Quick product highlights:
- Fully charges in 3 to 4 hours, ready to go by morning
- Automatically prioritises speech, even when background noise would usually get in the way
- Connects to both iPhone and Android via Bluetooth, no intermediary device needed
- Suits mild, moderate, and severe hearing loss
- Fitted with domes or earmoulds, depending on your ear and your audiologist's recommendation
Key technology features include:
- Pinna Effect 2: This technology mimics the natural shape of the outer ear to better localise sounds. For example, when walking your dog through the park and someone calls your name from behind, you’ll be able to instinctively tell where it came from – a small but important feature that significantly enhances everyday awareness and safety.
- Double-tap control: Easily start or stop streaming, and answer or end phone calls with a simple tap. Answering calls while cooking or ending a podcast while your hands are full is now effortless.
- AI-trained Integra OS™: Most days involve more than one kind of listening. A quiet morning at home, a café at lunchtime, a busy shop on the way back. The Integra OS recognises eight distinct environments and adjusts to each one automatically, so you are not constantly reaching for your phone to change a programme.
- Integra OS Automation System: Automatically optimises settings across a wide range of sound environments, such as Conversation in Quiet, Conversation in Noise, Conversation in Small Groups, Conversation in Crowds, Conversation in Loud Noise, Music, Quiet, and General Noise.
- AutoFocus 360: This feature ensures speech is prioritised from all directions, using intelligent noise reduction to minimise surrounding sounds. When you're at a family gathering or networking event, and people are talking from all directions, there's no need to constantly turn your head to hear clearly.
- Automatic HyperFocus™: Busy restaurants are where a lot of hearing aids quietly give up. HyperFocus is built for exactly that environment, focusing intently on speech when background noise is at its highest so you can follow the conversation rather than piecing it together afterwards.
- IP68 rating: Offers protection from water, dust and moisture, making these hearing aids durable and reliable in daily life.
- AI Dome Proposer: Choosing the right dome used to involve a degree of educated guesswork. The AI Dome Proposer removes that by drawing on data from thousands of real fittings to make a more accurate recommendation, which means a better-fitting aid and fewer follow-up adjustments.
- Unitron's EarMatch™ Advantage: Most hearing aids come with a standard dome and hope for the best. EarMatch shapes each aid to the precise contours of your ear canal, which means a comfortable fit and better sound from day one rather than after several weeks of adjustment.
Connectivity and colours available
Stay connected with ‘Made For All’ and universal Bluetooth compatibility, the Moxi Smile S-R 9 supports hands-free calls and audio streaming to two devices at once, be it smartphones, tablets, or other Bluetooth-enabled devices.
- Universal connectivity for compatibility with Bluetooth-enabled devices.
- More stable, better-sounding hands-free calls and streaming with up to 6x more wireless transmission power.
- Increased range, with the ability to move double the distance from the Bluetooth source and remain connected.
- They are available in a modern colour palette: Amber, Espresso, Charcoal, Platinum, Pewter, and Sand; there’s a shade to suit your style.
Accessories, charging, battery life, and app
- Remote Control: For simple, discreet adjustments. Subtly tweak volume or settings during a meeting or quiet film night.
- PartnerMic: Ideal for one-on-one conversations in noise. Clip it to your partner or friend during a busy pub quiz for a clearer one-on-one conversation.
- TV Connector: Stream audio directly from your television.
- Chargers: There are two charging systems available for the Unitron Smile hearing aids, these are: the standard desktop charger and the portable option, Charger Go. Unitron Smile rechargeable hearing aids take around 3 hours to reach a full charge.
- Battery life: Enjoy up to 20 hours of battery life, even with streaming. Thanks to the built-in lithium-ion battery, there’s no need to hassle with disposable batteries. Simply place your Moxi S-R in its charger overnight, and it’ll be ready to go the next day.
- The app: Easily fine-tune your hearing experience on the go with the Remote Plus™ app. Adjust volume, balance, and tone - including bass, mids, and treble - in real time to personalise your sound just the way you like it.
Who is the Unitron Smile Moxi S-R 9 suited to?
The Moxi S-R 9 is a strong fit for anyone who wants a reliable hearing aid that handles a varied day without constant manual adjustment. If your listening takes you from quiet conversations at home to busier environments, restaurants, or social gatherings, the eight listening environments and automatic processing will cover most of what your day actually involves.
It is particularly well-suited to people who want Bluetooth connectivity as part of their daily routine. Streaming calls, music, and television audio directly to your hearing aids is straightforward, and the hands-free functionality works consistently rather than being the kind of feature that sounds useful but rarely gets used in practice.
It is also a good option for people upgrading from NHS hearing aids who want something less visible and more capable. The NHS mostly offers Behind-the-Ear aids designed for practicality rather than discretion. The Moxi S-R 9 sits behind the ear with a slim receiver wire running to the ear canal, making it considerably less noticeable. Your HCPC-registered audiologist will fit and programme the aids at your free home visit or free clinic appointment.
Who might it not suit?
The Moxi S-R 9 suits mild to severe hearing loss. If you have profound hearing loss, your audiologist may recommend a more powerful BTE style. If maximum discretion is your priority, a custom in-ear aid such as the Insera 9 may be worth considering alongside this model.
Other performance levels in the Unitron Smile Moxi model:
►Unitron Smile Moxi 7 hearing aids
►Unitron Smile Moxi 5 hearing aids
►Unitron Smile Moxi 3 hearing aids
Comparing the different technology levels of the Moxi models
| Tech Level | 9 | 7 | 5 | 3 |
| Environmental classification |
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| Sound optimisation and performance |
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| Fine-tuning channels | 20 | 20 | 16 | 12 |
"What I appreciate about the Moxi S-R 9 is that it gets on with the job. The automatic environment detection is reliable, the Bluetooth works consistently, and the rechargeable system removes one of the most common day-to-day frustrations with hearing aids. For people who want capable technology without unnecessary complexity, this is a strong option."
Paul Harrison, Audiology Expert, Hearing Aid UK
What's included in the price with Hearing Aid UK?
When you choose the Smile Moxi 9 through us, you're getting considerably more than just the hearing aids:
- Full hearing test and fitting by an HCPC-registered audiologist
- Aftercare for life, not just the warranty period
- Free home visits available across the UK (we come to you at no extra charge)
- Free clinic appointments in your area
- 60-day money-back guarantee - try them risk-free
- Full manufacturer's warranty
- Truly independent advice - we're not affiliated with any manufacturer
- We are recommended by Which?
- Looking on behalf of a loved one? You're welcome to attend with them - many family members find it helpful to be there for the discussion.
Why choose us?
We don't have a manufacturer to answer to, and we don't have sales targets to hit. That means the only question our audiologists are trying to answer is what works best for your hearing and your life. They will talk you through everything in plain English, answer whatever is on your mind, and make sure the only thing you leave with is clarity.
Key takeaways: Unitron Smile Moxi 9
- Receiver-in-Canal (RIC) hearing aid built on Unitron's Smile platform
- AI-trained Integra OS automatically adapts across 8 listening environments without manual adjustment
- HyperFocus activates in the most demanding conditions, such as busy restaurants, to keep speech clear when background noise is at its highest
- AutoFocus 360 prioritises speech from all directions, so you can follow conversations without constantly turning your head
- Rechargeable lithium-ion battery with up to 20 hours of use, including streaming, from an overnight charge
- Universal Bluetooth connectivity for hands-free calls and audio streaming to two devices simultaneously
- IP68-rated for water and dust resistance
- Compatible with the Remote Plus app, PartnerMic, TV Connector, and Remote Control
- Suits mild to severe hearing loss; your audiologist will advise if a different style would serve you better
- All prices include your hearing test, fitting, and aftercare for life with no time limit
Conclusion
The Unitron Smile Moxi S-R 9 makes a straightforward case for itself. Reliable automatic performance across eight listening environments, consistent Bluetooth connectivity, and overnight recharging cover the practical needs of most wearers without unnecessary complexity.
It is not the most premium aid in the Unitron range, but for the majority of people with mild to severe hearing loss who want something discreet, capable, and easy to live with day to day, it is likely to be more than sufficient.
If you are unsure whether the Moxi S-R 9 or the Insera 9 is the better fit for your lifestyle, that is exactly the conversation to have at your free appointment. Our HCPC-registered audiologists will give you an honest steer based on your hearing and nothing else.
Want to know more about Unitron Smile 9 hearing aids?
Not sure if the Moxi S-R 9 is right for you? Speak to one of our HCPC-registered audiologists for honest, no-obligation advice. Book a free home visit or free clinic appointment here, or call us free on 0800 567 7621.
Please note that there will be an additional surcharge of £125 if we are pairing a single hearing aid with an existing aid bought from another company, where we are taking over the aftercare responsibilities and looking after both hearing aids.
FAQs for the Unitron Smile Moxi 9
What is the difference between the Moxi S-R 9 and the Insera 9?
The Moxi S-R 9 is a Receiver-in-Canal (RIC) aid, meaning the main body sits behind the ear with a slim wire running to the ear canal. The Insera 9 is a custom in-ear aid moulded precisely to your ear canal. Both share the same Smile platform and technology level. The main decision is between style and fit preference, which your audiologist will help you work through at your free appointment.
How long does the battery last, and how does charging work?
The lithium-ion battery provides up to 20 hours of use, including streaming, from an overnight charge. You place the aids in the charger before bed, and they are ready in the morning. There are no disposable batteries to manage.
Does it work with both iPhone and Android?
Yes, and it does so without any additional accessories or intermediary devices. Calls, music, and audio streaming work directly from your phone, whether that is an iPhone or an Android.
What does the fitting process involve?
Unlike custom in-ear aids, no ear impression is required. Your HCPC-registered audiologist will fit the aids with an appropriate dome, programme them to your specific hearing profile, and make any adjustments needed, either at a local clinic or during a free home visit.
What support is included after I am fitted?
All Moxi S-R 9 aids purchased through Hearing Aid UK include aftercare for life, covering adjustments and follow-up appointments with no time limit and no extra charge. There is also a 60-day money-back guarantee if the aids turn out not to be the right fit.
Useful Unitron hearing aid resources:
Kimberley Bradshaw is Head of Online Medical Content at Hearing Aid UK, with six years of experience writing about hearing healthcare for UK and US health and wellness publications. Her focus has always been the same: making complex topics feel clear, human, and easy to understand.
✔️ Head of Online Medical Content, Hearing Aid UK
✔️ Medical Content Writer — UK & US publications
✔️ 6 years experience writing in the audiology space
✔️ Member of Tinnitus UK
Unitron Smile Moxi Hearing Aids Information
Click on the buttons to find out more
Fitting Styles: RIC
Warranty: 5 years
Charger: Comes with standard charger
Fitting Styles: RIC
Warranty: 5 years
Charger: Comes with standard charger
Fitting Styles: RIC
Warranty: 5 years
Charger: Comes with standard charger
Fitting Styles: RIC
Warranty: 5 years
Charger: Comes with standard charger
Watch the Unitron Smile hearing aid video below
Have any questions?
Here, at Hearing Aid UK, we offer a wide range of hearing aids available on the market - keeping up to date with the best and latest hearing aid technology.
We can support your hearing healthcare in clinic or in the comfort of your own home and with nationwide coverage, we will have an audiologist near you.
Whatever your hearing loss level, budget, or style our audiologists can help you find the perfect hearing solution for you.
Call us free for support and advice on 0800 567 7621
Our specialist service includes:
Do not spend hundreds of pounds without getting a second opinion from us.
Please call us on 0800 567 7621
Not only are the prices great, but the service is fantastic! Many thanks to your team.
What's included in our hearing aid prices?
FAQs
In general, any audiologist will always recommend to you the hearing aid model that best suits your needs. Here is a useful checklist to make sure that is the case.
- Audiologist's level of knowledge: The audiologist you have seen will hopefully have a wide knowledge of all available hearing aids; however, some will only be familiar with a small number of brands and, therefore, may not really be in a position to know which model is the best for you. It is OK to challenge their recommendation and ask them to justify why this particular brand is the one for you.
- Do research: Read about the hearing aid that was recommended. Does it seem like it will suit your lifestyle? Does it have more or fewer features than you need?
- Be aware of sales targets: Many high street retailers have specific tie-ins to a particular manufacturer/brand. The hearing aid they have suggested may still be the correct one for you, but do your research so that you know why they might have recommended it. You can read our best hearing aids of this year here
If you have significant hearing loss in both ears, you should be wearing two hearing aids. Here are the audiological reasons why:
Localisation: The brain decodes information from both ears and compares and contrasts them. By analysing the minuscule time delays as well as the difference in the loudness of each sound reaching the ears, the person is able to accurately locate a sound source.
Simply put, if you have better hearing on one side than the other, you can't accurately tell what direction sounds are coming from.
Less amplification is required: A phenomenon known as “binaural summation” means that the hearing aids can be set at a lower and more natural volume setting than if you wore only one hearing aid.
Head shadow effect: High frequencies, the part of your hearing that gives clarity and meaning to speech sounds, cannot bend around your head. Only low frequencies can. Therefore, if someone is talking on your unaided side, you are likely to hear that they are speaking, but be unable to tell what they have said.
Noise reduction: The brain has its own built-in noise reduction, which is only really effective when it is receiving information from both ears. If only one ear is aided, even with the best hearing aid in the world, it will be difficult for you to hear in background noise as your brain is trying to retain all of the sounds (including background noise) rather than filtering them out.
Sound quality: We are designed to hear in stereo. Only hearing from one side sounds a lot less natural to us.
Fancy some further reading on this topic? You can read about why two hearing aids are better than one in our article, hearing aids for Both Ears, here
For most people, the main benefit of a rechargeable hearing aid is simple convenience. We are used to plugging in our phones and other devices overnight for them to charge up. Here are some other pros and cons:
For anybody with poor dexterity or issues with their fingers, having a rechargeable aid makes a huge difference, as normal hearing aid batteries are quite small and some people find them fiddly to change.
One downside is that if you forget to charge your hearing aid, then it is a problem that can't be instantly fixed. For most, a 30-minute charge will get you at least two or three hours of hearing, but if you are the type of person who is likely to forget to plug them in regularly, then you're probably better off with standard batteries.
Rechargeable aids are also a little bit bigger and are only available in Behind-the-Ear models.
Finally, just like with a mobile phone, the amount of charge you get on day one is not going to be the same as you get a few years down the line. Be sure to ask what the policy is with the manufacturer's warranty when it comes to replacing the battery.
For most people, the answer is yes. But it's never that simple.
The majority of hearing problems affect the high frequencies a lot more than the low ones. Therefore, open fitting hearing aids sound a lot more natural and ones that block your ears up can make your own voice sound like you are talking with your head in a bucket. Therefore, in-ear aids tend to be less natural.
However, the true answer is we can't tell until we have had a look in your ears to assess the size of your ear canal, and until we have tested your hearing to see which frequencies are being affected.
People with wider ear canals tend to have more flexibility, also there are open fitting modular CIC hearing aids now that do not block your ears.
There is also the age-old rule to consider, that a hearing aid will not help you if it's sat in the drawer gathering dust. If the only hearing aid you would be happy wearing is one that people can't see, then that's what you should get.
Most people can adapt to any type of hearing aid, as long as they know what to expect. Have an honest conversation with your audiologist as to what your needs are.
Generally speaking, six or more. Unless it's none at all. The number of channels a hearing aid has is often a simplistic way an audiologist will use to explain why one hearing aid is better than another, but channels are complex, and it is really not that straightforward. Here are some reasons why:
Hearing aids amplify sounds of different frequencies by different amounts. Most people have lost more high frequencies than low, and therefore need more amplification in the high frequencies. The range of sounds you hear is split into frequency bands or channels, and the hearing aids are set to provide the right amount of hearing at each frequency level.
Less than six channels, and this cannot be done with much accuracy, so six is the magic number. However, a six-channel aid is typically very basic with few other features and is suitable only for hearing a single speaker in a quiet room. The number of channels is not what you should be looking at; it's more the rest of the technology that comes with them.
As a final note, different manufacturers have different approaches. One method is not necessarily better than any other. For example, some manufacturers have as many as 64 channels in their top aids. Most tend to have between 17 and 20. One manufacturer has no channels at all.
Manufacturer's warranties typically last between 2-5 years, depending on the brand and model, and cover defects in materials and workmanship. This includes repairs for component failures, electronic malfunctions, and manufacturing defects, but excludes damage from misuse, accidents, or normal wear. Most manufacturers also include loss and damage insurance for the first year.
We handle all warranty claims on your behalf, liaising with manufacturers and ensuring you get replacement devices quickly when needed. This comprehensive warranty coverage, combined with our lifetime aftercare, gives you complete peace of mind. Find out more about our warranty cover here
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