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Help Centre

Updated 04/11/2025

Hearing Aids Help Centre

Our help centre is your access to the latest audiology news as well as professional hearing loss, hearing healthcare and hearing aid advice from our audiologists.

I think I have hearing loss because I can hear but not understand
Posted by on 18th June 2025
Hearing Loss Awareness

Have you ever found yourself saying, "I can hear, but I can’t understand"? You’re not alone. Many experience the frustration of being able to hear sounds but struggle to make out words, especially in noisy environments. This article explores the reasons why, along with how different parts of the ear can impact speech clarity, and what you can do about it.

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I am tired after social gatherings. Do I have hearing loss?
Posted by on 17th June 2025
Hearing Loss Awareness

Do you often feel drained after social gatherings, even when you’ve enjoyed them? It might not just be social fatigue; it could be a sign of hearing loss. In this article, we explore how listening fatigue affects those with undiagnosed hearing difficulties and why a simple hearing test could make all the difference.

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How to protect your hearing
Posted by on 5th June 2025
Hearing Loss Awareness

Hearing loss is often preventable, especially when caused by exposure to loud noise. From concerts and construction sites to everyday headphone use, our ears are constantly at risk. In this guide, we explore why hearing protection matters and share seven simple, effective ways to safeguard your hearing in daily life.

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I think I have hearing loss because I avoid social gatherings
Posted by on 30th May 2025
Hearing Loss Awareness

Many people avoid social gatherings because struggling to hear in noisy environments can be frustrating and exhausting. Hearing loss often leads to feelings of isolation and withdrawal. This article explores why hearing difficulties can cause social avoidance and offers practical advice on how to seek help, communicate your needs, and regain your social confidence.

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I struggle to hear my grandchildren
Posted by on 14th May 2025
Hearing Loss Awareness

Age-related hearing loss is a common condition affecting a large portion of older adults in the UK. It often creeps in gradually. You might find yourself turning up the TV a bit louder or asking people to repeat themselves. But the real impact is often felt most in those cherished interactions with grandchildren. Find out more in this article.

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Protect Yourself from Misleading Offers on Hearing Aids
Posted by on 9th May 2025
Hearing Aid Advice

When it comes to hearing care, transparency matters. Unfortunately, not all providers play fair. From hidden fees and overpromised results to aggressive sales tactics, misleading practices are becoming all too common — and it's people with hearing loss who pay the price. Read the article to find out more.

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