Skip to Content
Skip to Main Menu
Freephone Hearing Aid Advice
0800 567 7621
8am - 8pm, 7 days a week
Book

I think I have hearing loss because I can hear but not understand: What you need to know

Kimberley Bradshaw - Head of Online Medical Content for Hearing Aid UK
Written By:
Kimberley Bradshaw

Head of Online Medical Content

I think I have hearing loss because I can hear but not understand

I can hear but not understand

Exploring how hearing loss affects speech clarity

 

Overview    |    Understanding your ear's anatomy    |    Common ear problems    |    What to do when hearing loss is present    |    Conclusion

 

Hearing but not understanding words isn't as uncommon as you think

Some are born with a hearing impairment, whilst others develop hearing loss over time, and there are others who lose the ability more rapidly.  When you can hear but not understand words, speech might sound muffled.  In quiet environments, you might be able to catch words, but throw in a babble of noise, and you might struggle, or you might find it tricky all the time.

Whatever the scenario, this article highlights the importance of knowing why you can hear but not understand, why determining the cause is vital, and what you can do about it.

 

But first, let's take a brief look at your ear's anatomy

To understand any form or level of hearing loss, it's beneficial to look at the anatomy of your ears.  Losing your ability to hear can be caused by issues with either your outer, middle, or inner ear. 

An audiologist's job is to determine what the cause is, where it originates from (outer, middle, or inner), and once clear, advise on the best form of treatment.  Here is a breakdown of all three and the main problems that occur in those areas of the ear.

Related reading:  What is an audiologist?

 I can hear but struggle to understand

Complications and parts of your outer ear, middle ear, and inner ear

 

Parts of the outer ear

This is what you can see, along with the ear canal that leads to your eardrum.

 

Common problems of the outer ear

Earwax can directly interfere with hearing when it builds up.  Normally, earwax naturally expels, but due to structural abnormalities, excessive use of cotton buds, and other causes, this process can be hindered.  When this happens, the wax stops the sound waves from travelling to your eardrum, resulting in muffled sound and speech.

Another outer ear problem is infection, which can also be known as swimmer's ear.  Usually painful, it targets the skin in your auditory canal, causing redness, swelling, and discharge.

Although unpleasant, an ear infection is easy to treat with drops or a course of prescribed antibiotics for those severe and prolonged cases.

 

Parts of the middle ear

This is the other side of your eardrum, made up of three of the tiniest bones in your body - the malleus, incus, and stapes (you might also hear these being referred to as the hammer, anvil, and stirrup).  

 

Common problems with the middle ear

Similar to the outer ear, fluid can build up in your middle ear and cause infection, also known as otitis media, which also muffles hearing.  Common symptoms involve pressure and fullness behind your eardrum.

If such symptoms continue, your eardrum can be at risk of rupturing.  However, generally, after being diagnosed by your GP, you can be prescribed antibiotics if not detected as viral.  If viral, the infection will usually resolve naturally within a few days and can be managed with decongestants (available at your local pharmacy) in the meantime.

 

Parts of the inner ear

This includes the cochlea, which turns sound vibrations into nerve impulses that then travel to your brain.  Your semicircular canals also live here; these are responsible for balance.

 

Common problems with the inner ear

The main issue that could present itself in the inner ear is sensorineural hearing loss, also known and abbreviated as SNHL.  This type of hearing loss is usually due to problems in either the nerve pathways (between your inner ear and your brain) or the cochlea (the snail-shaped bone in your inner ear).

Causes of SNHL could be head trauma, loud noise exposure, genetic traits, ageing, and prolonged use of certain medications.  Diagnosing SNHL requires a hearing test, which will highlight difficulties hearing soft sounds and sometimes loud ones.  This would explain why you might be able to hear, but struggle to understand (especially in loud environments).

Related reading:  Hearing aids for sensorineural hearing loss

 Reasons Why You Might Be Able To Hear But Not Understand

Key points:

  1. When you feel you can hear but not understand can indicate a sensorineural hearing loss.
  2. The common treatment for this hearing issue is often hearing aids.
  3. In rare cases, this hearing problem can be due to other complications with your brain or auditory system. 

 

When hearing loss is present, what can help?

If you are able to hear but unable to understand people's words, we advise that you book a hearing assessment with a professional audiologist.  They will check all parts of your ear, along with how well you hear in different frequencies, with an audiogram (hearing test).

It is then that they can diagnose if hearing loss is present and whether hearing aids can help you, your loss, and your specific needs.  In a nutshell, those who hear but don't understand find it easier to do just that by wearing hearing aids

This is made possible because these devices amplify specific frequencies, particularly consonant sounds, which are important for speech clarity.

Another benefit is that they also help reduce background noise, making it easier for you to focus on the sounds you want to focus on, such as speech.

 

I can't understand, even though I can hear.  I can handle it, though!

There are risks to ignoring hearing loss, which might surprise you, especially if you're tempted to 'get by'.  Not seeking hearing support, even if you think your hearing loss is mild, can instigate social isolation, cognitive decline, an increase in falls, general safety concerns, and poor mental health. 

Addressing hearing loss mitigates these risks and secures a better future for your well-being and hearing health.

Why Choose Us?

  • FREE Hearing Tests
  • Best Hearing Aids and Prices
  • FREE Aftercare for Life
  • FREE Home Visits
  • 200+ Local Audiologists
  • 60 Day Money Back Guarantee
Paul Harrison
Hearing Aid Advisor
Unlike most national retailers we are not owned by any manufacturer, this means we can offer the full choice of all makes and models of hearing aids

Struggling to understand, even though you can hear?

If you're struggling to hear but can’t fully understand speech, it could be a sign of underlying hearing loss.  Early detection and treatment, such as a hearing assessment from an audiologist, can help you regain clarity and improve your quality of life.

Hearing aids can make a big difference by amplifying essential speech sounds and reducing background noise. But ignoring even mild hearing loss could lead to greater risks, like social isolation or cognitive decline.

Book your hearing assessment today.  We can support you either in one of our clinics in your area or at your home at no extra cost.

Call 0800 567 7621
- or -
We Can Call You
Request a Callback
A friendly member of our team will call you back.
Or We Can Call You
Please correct any validation errors.
* Unsubscribe at any time. See our Privacy Policy
protected by Badge reCAPTCHA

Hearing aid advice articles you might like...

Protect Yourself from Misleading Offers on Hearing Aids Protect Yourself from Misleading Offers on Hearing Aids
When it comes to hearing care, transparency matters. Unfortunately, not all providers play fair. From hidden fees and overpromised results to aggressive sales tactics, misleading practices are becomin...
Read More
Hearing Aids with Directional Microphones Hearing Aids with Directional Microphones
Struggling to hear in noisy environments? Directional microphones in hearing aids can help. By focusing on sounds coming from a specific direction, they make it easier to follow conversations in crowd...
Read More
Do Hearing Aids Work for Everyone? Do Hearing Aids Work for Everyone?
Hearing aids can be life-changing, but are they right for everyone? This article explores the different types of hearing loss, when hearing aids work best, and why professional support is key to succe...
Read More

Our specialist service includes:

Free Independent, Impartial Advice
Free Aftercare for Life
Competitive Prices & National Support
60 day Money Back Guarantee - Risk Free
Over 200 Audiologists across the UK

Do not spend hundreds of pounds without getting a second opinion from us.

Please call us on 0800 567 7621

Quote Marks Not only are the prices great, but the service is fantastic! Many thanks to your team.
Jenny Smith - London
Verified Customer
reviews.io logo

What's included in our hearing aid prices?

Full Hearing Test & Examination by a Registered Audiologist
Fitting and Programming of Hearing Aid(s)
All Aftercare and Fine Tuning for Life
Full Manufacturer's Warranty
60 Day Full Money Back Guarantee

Other pages you might find useful

Best hearing aids available in the UK for 2025
View Best hearing aids available in the UK for 2025
Bluetooth Hearing Aids UK 2025
View Bluetooth Hearing Aids UK 2025
Hearing Aid Prices UK 2025
View Hearing Aid Prices UK 2025
Need advice? Give our hearing aid experts a call for FREE

Ask the Experts

Please correct any validation errors.

Get free independent impartial advice from the experts you can trust. We offer nationwide coverage and huge savings on all our hearing aids.

0800 567 7621
8am - 8pm, 7 days a week
Hearing Aid UK Ltd.
6 Morton Lane
Walkwood
Redditch
Worcestershire
B97 5QA
Download Free Guide calendar logo Book a Free Appointment

Thank you, we have added you to our newsletter list.

© Hearing Aid UK Ltd. 2025

Latest Launch

When we refer to a product as 'Latest Launch', we mean it is the latest to be released on the market.

Close

New

When we refer to a product as 'New', we mean that the product is the newest hearing aid model on the market.

Close
Superseded

When we refer to a product as 'Superseded', we mean that there is a newer range available which replaces and improves on this product.

Close

Older Model

When we refer to a product as an 'Older Model', we mean that it is has been superseded by at least two more recent hearing aid ranges.

Close