Starkey G Series AI 16 Hearing Aids
Fitting Styles: BTE
Warranty: 5 years
What's included in our hearing aid prices?
Details & Features
Starkey G Series AI 16 hearing aids overview
There is a version of the conversation about hearing aid technology that goes: Buy the best you can afford. There is another version that goes: buy what you actually need. The Starkey G Series AI 16 hearing aids are the answer to that second conversation.
This is the mid-level tier in the G Series AI range. The AI directionality is active and performs well across the environments most people spend most of their time in. The Bluetooth connectivity is the same as at higher tiers. The step down from the 20 level is in the depth of noise processing at the more demanding end of the spectrum, and for people whose daily life does not regularly take them there, that is not a practical limitation.
The 16 level is particularly well suited to people who are honest with themselves about where they actually struggle: mainly at home, in one-to-one conversation, or in moderate social settings rather than consistently noisy environments.
All G Series AI 16 hearing aids are fitted and fine-tuned in person by an HCPC-registered audiologist, either at one of our 93+ clinics or during a free home visit. Every price includes the hearing test, fitting, and aftercare for life.
Quick highlights:
- Available in two BTE (Behind-the-Ear) styles
- Highest speech-in-noise performance in the G Series AI range
- Full Friendly AI directionality at maximum capacity
- Best wind noise and machine noise reduction in the range
- Bluetooth streaming via My Starkey app
- Telecoil for hearing loops
- Compatible with the StarLink wireless accessory range
- Suitable for mild to severe hearing loss
AI directionality in practice
The G Series AI 16 handles quiet to moderately noisy environments consistently and without requiring any manual input. The automatic adjustment between a quiet room, a garden, a car journey, and a routine social setting works smoothly at this tier, and the experience of everyday domestic hearing is noticeably better than with NHS aids or basic amplification devices.
Where the 16 tier is less powerful than the tiers above is in busy, multi-speaker environments: a loud restaurant, a large family gathering, or a noisy open-plan workspace. The AI processing is present but working with less capacity in those situations. If those situations are a regular part of your week, it is worth understanding what the 20 level does differently before making a decision.
Speech in noise
The G Series AI 16 delivers solid speech-in-noise improvement in everyday situations. Conversations in moderately busy environments, meetings with a small number of people, and social settings with manageable background noise are all handled well. It is in the most complex, noisy environments that the 16 tier has less capacity than the 20 or 24 levels.
For people whose main hearing frustrations are at home, on the telephone, or in one-to-one conversation rather than in demanding social noise, the 16 level covers the ground that matters most.
Hearing aid models available
Starkey G Series AI 16 P BTE 13: Traditional 13 battery, telecoil, app control, hearing in small groups, hearing in noise, and Bluetooth. Available in colours silver, beige, graphite grey, and chestnut and technology levels 24, 20, 16, 12, and 10.
Starkey G Series AI 16 UP BTE 13: Traditional 13 battery, telecoil, app control, hearing in small groups, hearing in noise, and Bluetooth. Available in colours silver, beige, graphite grey, and chestnut and technology levels 24, 20, 16, 12, and 10.
Connectivity
The 16 level has the same Bluetooth connectivity as the 20 and 24. It streams from iOS and compatible Android devices via the My Starkey app, giving you control over volume and programmes from your phone. For many people upgrading from NHS aids, this smartphone connectivity, even at the 16 tier, represents a meaningful change in how they interact with their hearing aids day to day.
This model also includes telecoil technology. For anyone who attends venues with hearing loop systems, including many GP surgeries, theatres, post offices, and places of worship, this is a feature that makes those environments significantly more accessible. The coverage of loop systems across UK public buildings is broader than most people expect, and telecoil puts them to proper use.
Both styles are compatible with the full StarLink wireless accessory range: TV Streamer, Table Microphone, Remote Microphone Plus, Mini Remote Microphone, and Remote Control 2.0.
"The 16 level is an honest, capable mid-range option that too often gets overlooked because people assume they should automatically go higher. The most useful thing I can tell you is this: the right technology level is the one that matches where you actually struggle, not where you worry you might struggle one day. A well-fitted 16-level aid in the right ears is a better outcome than a poorly matched 24-level aid in the wrong ones."
Paul Harrison, Audiology Expert and Founder, Hearing Aid UK
Who should consider the G Series AI 16?
People with mild to moderate hearing loss whose main difficulties are in everyday domestic and moderate social environments. It is a particularly good starting point for people who are new to private hearing aids and want to experience AI-assisted technology without the highest level of investment. It is also well-suited to people who are cautious about overspending on features they are unlikely to draw on regularly.
The 16 level is less well matched to people who are consistently in noisy, multi-speaker environments. If that describes your daily life, the 20 or 24 level will serve you better, and your audiologist will make that case clearly after your hearing test.
What's included in the price with Hearing Aid UK?
- Free hearing test, carried out by a qualified audiologist
- Personalised fitting and fine-tuning to your hearing profile
- Aftercare for life, including all follow-up adjustments
- Free home visits available across the UK
- Appointments at any of our 93+ clinics nationwide
- 60-day money-back guarantee, no quibble
- Manufacturer warranty
- Independent advice, no obligation to buy
- Which? recommended service, trusted by over 31,000 customers
- Looking on behalf of a loved one? You're welcome to attend with them - many family members find it helpful to be there for the discussion.
Why choose us?
We're completely independent, which means there are no manufacturer agreements, no brand quotas, and no incentives influencing what our audiologists suggest. If the Starkey G Series 16 is right for you, they will say so. If something else would serve you better, they will say that instead. That is what independent advice actually means in practice.
Our audiologists are fully qualified and experienced with all the latest technology. Getting hearing aids can feel like a big step, and our audiologists understand that. They will explain what they are recommending and why, answer your questions honestly, and make sure you walk away feeling like you actually understand what happens next.
Conclusion
The G Series AI 16 is the right choice for people who want reliable, AI-assisted hearing improvement across everyday environments without paying for noise-processing capacity they are unlikely to use. For anyone taking their first step into private hearing aids, or stepping up from NHS aids and wanting to understand what modern technology actually feels like, this is a practical and well-priced starting point.
The next step is a free hearing test with one of our HCPC-registered audiologists, either at a local clinic or during a free home visit. They will confirm whether the G Series AI 16 suits your hearing profile and recommend the right style for your lifestyle. No obligation, and no pressure to decide on the day.
Key takeaways for Starkey G Series AI 16:
- Mid-level tier with reliable AI directionality and automatic environment adjustment across everyday settings
- Same Bluetooth connectivity as higher tiers; same telecoil capability in the BTE model
- The right tier for people whose hearing challenges are mainly in quiet to moderately noisy environments
- A practical, well-priced entry into AI hearing technology for first-time private hearing aid buyers
- All prices include hearing test, fitting, and aftercare for life
Need more support with Starkey G Series AI 16 hearing aids?
Not sure what to expect? When you get in touch, you will speak with someone who can answer your questions and arrange a free hearing test if you decide you would like one. The test is free, the advice is impartial, and there is no obligation to buy anything.
Call 0800 567 7621 or book your free hearing test in a local clinic or at your own home online here. Please note that there will be an additional surcharge of £125 if we are pairing a single hearing aid with an existing aid bought from another company, where we are taking over the aftercare responsibilities and looking after both hearing aids.
Other performance levels in the range:
- Starkey G Series 24 hearing aids
- Starkey G Series 20 hearing aids
- Starkey G Series 12 hearing aids
- Starkey G Series 10 hearing aids
G Series 16 FAQs
What is the Starkey G Series AI 16?
The Starkey G Series AI 16 is the mid-level tier in the G Series AI range, offering reliable AI directionality and automatic environment adjustment across everyday listening situations. It is available in two BTE (behind-the-ear) styles.
How does the G Series AI 16 differ from other tiers in the range?
The G Series AI 16 runs Starkey's Friendly AI directionality at a mid-level capacity that performs consistently across quiet to moderately noisy environments. It has less noise-processing depth than the 20 and 24 tiers, which becomes relevant in demanding, multi-speaker environments, but for everyday domestic and moderate social situations, it performs well.
Is the G Series AI 16 a good first step into private hearing aids?
Yes. The G Series AI 16 offers a meaningful step up from NHS aids or basic amplification devices at a more accessible price than the higher tiers. It delivers AI-assisted sound processing, Bluetooth connectivity, and overnight recharging, all of which represent significant improvements for most people making the move from NHS hearing aids for the first time.
Does the G Series AI 16 work with Android and iPhone?
Yes, they support Bluetooth streaming from both iOS and compatible Android smartphones via the My Starkey app. They also include telecoil technology for connecting to hearing loop systems in theatres, churches, and other public venues, and are compatible with the full StarLink wireless accessory range.
How is the Starkey G Series AI 16 fitted?
All G Series AI 16 hearing aids available through Hearing Aid UK are fitted in person by an HCPC-registered audiologist, either at one of our 93+ clinics or during a free home visit. The in-person fitting allows the aids to be precisely calibrated to your specific hearing profile. There is no obligation at the hearing test and no pressure to decide on the day.
Kimberley Bradshaw is Head of Online Medical Content at Hearing Aid UK, with six years of experience writing about hearing healthcare for UK and US health and wellness publications. Her focus has always been the same: making complex topics feel clear, human, and easy to understand.
✔️ Head of Online Medical Content, Hearing Aid UK
✔️ Medical Content Writer — UK & US publications
✔️ 6 years experience writing in the audiology space
✔️ Member of Tinnitus UK
Starkey G Series 16 Hearing Aids Information
Click on the buttons to find out more
Fitting Styles: BTE
Warranty: 5 years
Fitting Styles: BTE
Warranty: 5 years
Fitting Styles: BTE
Warranty: 5 years
Have any questions?
Here, at Hearing Aid UK, we offer a wide range of hearing aids available on the market - keeping up to date with the best and latest hearing aid technology.
We can support your hearing healthcare in clinic or in the comfort of your own home and with nationwide coverage, we will have an audiologist near you.
Whatever your hearing loss level, budget, or style our audiologists can help you find the perfect hearing solution for you.
Call us free for support and advice on 0800 567 7621
Our specialist service includes:
Do not spend hundreds of pounds without getting a second opinion from us.
Please call us on 0800 567 7621
Not only are the prices great, but the service is fantastic! Many thanks to your team.
What's included in our hearing aid prices?
FAQs
In general, any audiologist will always recommend to you the hearing aid model that best suits your needs. Here is a useful checklist to make sure that is the case.
- Audiologist's level of knowledge: The audiologist you have seen will hopefully have a wide knowledge of all available hearing aids; however, some will only be familiar with a small number of brands and, therefore, may not really be in a position to know which model is the best for you. It is OK to challenge their recommendation and ask them to justify why this particular brand is the one for you.
- Do research: Read about the hearing aid that was recommended. Does it seem like it will suit your lifestyle? Does it have more or fewer features than you need?
- Be aware of sales targets: Many high street retailers have specific tie-ins to a particular manufacturer/brand. The hearing aid they have suggested may still be the correct one for you, but do your research so that you know why they might have recommended it. You can read our best hearing aids of this year here
If you have significant hearing loss in both ears, you should be wearing two hearing aids. Here are the audiological reasons why:
Localisation: The brain decodes information from both ears and compares and contrasts them. By analysing the minuscule time delays as well as the difference in the loudness of each sound reaching the ears, the person is able to accurately locate a sound source.
Simply put, if you have better hearing on one side than the other, you can't accurately tell what direction sounds are coming from.
Less amplification is required: A phenomenon known as “binaural summation” means that the hearing aids can be set at a lower and more natural volume setting than if you wore only one hearing aid.
Head shadow effect: High frequencies, the part of your hearing that gives clarity and meaning to speech sounds, cannot bend around your head. Only low frequencies can. Therefore, if someone is talking on your unaided side, you are likely to hear that they are speaking, but be unable to tell what they have said.
Noise reduction: The brain has its own built-in noise reduction, which is only really effective when it is receiving information from both ears. If only one ear is aided, even with the best hearing aid in the world, it will be difficult for you to hear in background noise as your brain is trying to retain all of the sounds (including background noise) rather than filtering them out.
Sound quality: We are designed to hear in stereo. Only hearing from one side sounds a lot less natural to us.
Fancy some further reading on this topic? You can read about why two hearing aids are better than one in our article, hearing aids for Both Ears, here
For most people, the main benefit of a rechargeable hearing aid is simple convenience. We are used to plugging in our phones and other devices overnight for them to charge up. Here are some other pros and cons:
For anybody with poor dexterity or issues with their fingers, having a rechargeable aid makes a huge difference, as normal hearing aid batteries are quite small and some people find them fiddly to change.
One downside is that if you forget to charge your hearing aid, then it is a problem that can't be instantly fixed. For most, a 30-minute charge will get you at least two or three hours of hearing, but if you are the type of person who is likely to forget to plug them in regularly, then you're probably better off with standard batteries.
Rechargeable aids are also a little bit bigger and are only available in Behind-the-Ear models.
Finally, just like with a mobile phone, the amount of charge you get on day one is not going to be the same as you get a few years down the line. Be sure to ask what the policy is with the manufacturer's warranty when it comes to replacing the battery.
For most people, the answer is yes. But it's never that simple.
The majority of hearing problems affect the high frequencies a lot more than the low ones. Therefore, open fitting hearing aids sound a lot more natural and ones that block your ears up can make your own voice sound like you are talking with your head in a bucket. Therefore, in-ear aids tend to be less natural.
However, the true answer is we can't tell until we have had a look in your ears to assess the size of your ear canal, and until we have tested your hearing to see which frequencies are being affected.
People with wider ear canals tend to have more flexibility, also there are open fitting modular CIC hearing aids now that do not block your ears.
There is also the age-old rule to consider, that a hearing aid will not help you if it's sat in the drawer gathering dust. If the only hearing aid you would be happy wearing is one that people can't see, then that's what you should get.
Most people can adapt to any type of hearing aid, as long as they know what to expect. Have an honest conversation with your audiologist as to what your needs are.
Generally speaking, six or more. Unless it's none at all. The number of channels a hearing aid has is often a simplistic way an audiologist will use to explain why one hearing aid is better than another, but channels are complex, and it is really not that straightforward. Here are some reasons why:
Hearing aids amplify sounds of different frequencies by different amounts. Most people have lost more high frequencies than low, and therefore need more amplification in the high frequencies. The range of sounds you hear is split into frequency bands or channels, and the hearing aids are set to provide the right amount of hearing at each frequency level.
Less than six channels, and this cannot be done with much accuracy, so six is the magic number. However, a six-channel aid is typically very basic with few other features and is suitable only for hearing a single speaker in a quiet room. The number of channels is not what you should be looking at; it's more the rest of the technology that comes with them.
As a final note, different manufacturers have different approaches. One method is not necessarily better than any other. For example, some manufacturers have as many as 64 channels in their top aids. Most tend to have between 17 and 20. One manufacturer has no channels at all.
Manufacturer's warranties typically last between 2-5 years, depending on the brand and model, and cover defects in materials and workmanship. This includes repairs for component failures, electronic malfunctions, and manufacturing defects, but excludes damage from misuse, accidents, or normal wear. Most manufacturers also include loss and damage insurance for the first year.
We handle all warranty claims on your behalf, liaising with manufacturers and ensuring you get replacement devices quickly when needed. This comprehensive warranty coverage, combined with our lifetime aftercare, gives you complete peace of mind. Find out more about our warranty cover here
Our hearing tests are completely free, whether at our clinics or in your home. Unlike other providers who charge £30-£100 for home visits, we believe hearing healthcare should be accessible without financial barriers. Our comprehensive assessments include examination by an HCPC-registered audiologist, audiogram results, and personalised recommendations.
All testing, future adjustments, and ongoing support are included at no extra cost. While NHS tests are also free, typical 6-week waiting periods often lead people to seek immediate private testing. We provide prompt, professional assessments that fit your schedule and budget.
Yes, we offer completely free home visits throughout the UK, and this service is included in our prices with no additional charges. Home visits are particularly valuable for people with mobility issues, busy schedules, or those who simply prefer the comfort and convenience of their own environment.
Our audiologists can conduct full hearing tests, fit hearing aids, and provide ongoing support in your home. This service sets us apart from many providers who either don't offer home visits or charge extra for them.
We can offer prices up to 40% lower than high street retailers because of our business model. As a network of 200+ independent audiologists, we don't have the massive overheads of large retail chains - no expensive high street premises, no sales targets pushing audiologists to sell the most expensive options, and no costly marketing campaigns.
However, we maintain the same buying power as the big chains because we purchase on behalf of our entire nationwide network. This means you get access to the same premium hearing aids with professional service, but at genuinely competitive prices.
We offer a comprehensive 60-day money-back guarantee, which gives you twice the industry standard time to properly assess whether your hearing aids are right for you. This extended period recognises that adjusting to hearing aids takes time, and your brain needs several weeks to adapt to the amplified sounds.
Unlike many providers who offer just 30 days, we believe 60 days gives you the confidence to test your hearing aids in all the situations that matter to you - from quiet conversations at home to busy restaurants and outdoor activities.
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When we refer to a product as 'Latest Launch', we mean it is the latest to be released on the market.
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When we refer to a product as 'New', we mean that the product is the newest hearing aid model on the market.
When we refer to a product as 'Superseded', we mean that there is a newer range available which replaces and improves on this product.
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When we refer to a product as an 'Older Model', we mean that it is has been superseded by at least two more recent hearing aid ranges.