Fitting Styles: RIC
Warranty: 5 years
Charger: Rechargeable comes at no extra cost

Launched in July 2023, the Unitron Vivante Moxi 9 hearing aids are the premium technology level in the Vivante range, and they are built for anyone whose daily listening takes them across a genuinely varied range of situations, from quiet conversations at home to busy restaurants, crowded gatherings, and everything in between.
Where the V9 stands apart from the lower technology levels is in how it handles complexity. The AI-trained Integra OS recognises eight listening environments and adjusts automatically, so whether you are in a quiet room or a noisy one, the aids are already adapting before you have noticed the shift.
For anyone who has experienced hearing aids that perform well in one situation but struggle in another, that consistency is the most meaningful thing this model offers.
It also includes a 360 Conversation in Car programme, which is worth noting if you regularly travel with others. Most hearing aids work best when sound is coming from in front of you, which makes car conversations particularly difficult.
This programme recognises speech from all directions regardless of where you or your passengers are sitting, which removes one of the more frustrating everyday limitations of standard hearing aid technology.
Pinna Effect 2 restores the spatial cues that hearing aids can inadvertently disrupt, helping you locate where sounds are coming from instinctively rather than having to consciously work it out. Combined with background noise processing and automatic HyperFocus in the most demanding environments, the V9 is designed to keep you present in conversations rather than managing your hearing technology.
This system combines powerful binaural communication and automatic optimisation of your sound performance in high and low-complexity listening environments. This ultimately reduces the impact of those typically lost acoustic cues when wearing hearing aids. Integra OS uses soft speech lift to make the subtle nuances of speech more pronounced.
AutoFocus 360 successfully focuses on speech from all directions. It can identify and focus on speech from in front of you the most at this top performance level. The dynamic noise reduction is also active and adjustable to further reduce surrounding noise.
For face-to-face conversations, in challenging listening situations, HyperFocus kicks in so you can engage and participate better in such loud environments.
AutoFocus 360 can identify and focus on speech from any direction while reducing interfering background noise wherever you are.
Automatic programs for 8 environments:
Manual programs:
This is a Made for All hearing aid and includes hands-free technology, connectivity to two Bluetooth devices at the same time, and compatibility with Unitron's hearing aid accessories. Such as Remote Control, PartnerMic, TV Connector, and Roger Direct.
The Moxi V9 is a strong fit for anyone whose daily listening is genuinely varied and demanding. If your day regularly takes you from quiet conversations at home to busy restaurants, crowded social settings, or noisy workplaces, the eight listening environments and automatic processing will cover what your day actually involves without requiring you to think about it.
It is particularly well-suited to people who spend regular time in the car with others. The 360 Conversation in Car programme addresses one of the most common frustrations for hearing aid wearers, following a conversation when passengers are sitting in different positions around you. If that is a regular part of your day, it is worth factoring into your decision.
It is also a good option for people upgrading from NHS hearing aids who want something less visible and more capable. The NHS mostly offers Behind-the-Ear aids designed for durability rather than discretion. The Moxi V9 sits behind the ear with a slim receiver wire running to the ear canal, making it considerably less noticeable. Your HCPC-registered audiologist will fit and programme the aids at your free home visit or free clinic appointment.
The Moxi V9 suits mild to severe hearing loss. If you have profound hearing loss, your audiologist may recommend a more powerful Behind-the-Ear (BTE) style. If your daily listening is fairly straightforward, the Vivante V7 or an equivalent model on the newer Smile platform may be a more practical choice. If maximum discretion is your priority, a custom in-ear aid such as the Insera 9 is worth considering alongside this model.
| Tech Level | 9 - Premium | 7 - Advanced | 5 - Standard | 3 - Entry |
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| Fine-tuning channels | 20 | 20 | 16 | 12 |
"What I appreciate about the Moxi V9 is that it handles demanding environments reliably and without fuss. HyperFocus and AutoFocus 360 do what they promise, and the 360 Conversation in Car programme is genuinely useful for anyone who spends time travelling with others. It is an older platform than the Smile range, but the performance at the 9 level holds up well, and for the right person, it is still a strong recommendation."
Paul Harrison, Audiology Expert, Hearing Aid UK
When you choose the Moxi 9 through us, you're getting considerably more than just the hearing aids:
We're completely independent, which means there are no manufacturer agreements, no brand quotas, and no incentives influencing what our audiologists suggest. If the Moxi 9 is right for you, they will say so. If something else would serve you better, they will say that instead. That is what independent advice actually means in practice.
Our audiologists are fully qualified and experienced with all the latest technology. Getting hearing aids can feel like a big step, and our audiologists understand that. They will explain what they are recommending and why, answer your questions honestly, and make sure you walk away feeling like you actually understand what happens next.
The Unitron Vivante Moxi V9 is a capable, well-rounded hearing aid at the premium end of the Vivante range. Eight listening environments, automatic HyperFocus, and the 360 Conversation in Car programme cover most of what a demanding daily listening life actually involves, and they do so without requiring constant manual adjustment.
It is worth noting that the Vivante sits alongside Unitron's newer Smile platform, which launched in 2025. If you are comparing the two, that is exactly the conversation to have at your free appointment. Our HCPC-registered audiologists will give you an honest view on which platform and technology level suits your hearing and lifestyle, with no pressure in either direction.
If the Vivante Moxi 9 sounds like it could work for you, the next step is a free hearing assessment with one of our HCPC-registered audiologists. Not sure what to expect? When you get in touch, you'll speak with someone who can answer your questions and arrange a free hearing test if you decide you'd like one. The test is free, the advice is impartial, and there is no obligation to buy anything.
If the Vivante Moxi 9 is right for you, they will say so. If something else would serve you better, they will say that instead. Book a free home visit or free clinic appointment here, or call us free on 0800 567 7621.
Please note, there will be an additional surcharge of £125 if we are pairing a single hearing aid with an existing aid bought from another company, where we are taking over the aftercare responsibilities and looking after both hearing aids.
How does the Vivante Moxi V9 compare to the Smile Moxi S-R 9?
Both sit at the same technology level and share core features, including HyperFocus, AutoFocus 360, and eight listening environments. The key difference is the platform.
The Vivante is an established range; the Smile platform launched in 2025 and brings updated Bluetooth and the AI Dome Proposer. The Vivante V9 also includes the 360 Conversation in Car programme. Your audiologist will help you work out which suits your lifestyle better.
What is the 360 Conversation in Car programme, and do I need it?
It is a manual programme designed specifically for car journeys, allowing you to follow speech from passengers sitting in any position around you. Most standard hearing aids struggle in this situation because they are optimised for sound coming from in front of you. If you regularly travel with others and find car conversations difficult, it is worth considering. If you rarely travel by car, it is unlikely to be a deciding factor.
Does it work with both iPhone and Android?
Yes. The Moxi V9 uses universal Bluetooth connectivity for hands-free calls and audio streaming on both iPhone and Android without requiring a separate intermediary device.
How long does the battery last, and how does charging work?
Up to 20 hours from an overnight charge, including streaming. Place the aids in the charger before bed, and they will be ready in the morning. No disposable batteries to manage.
What support is included after I am fitted?
All Vivante Moxi V9 aids purchased through Hearing Aid UK include aftercare for life, covering adjustments and follow-up appointments with no time limit and no extra charge, plus a 60-day money-back guarantee.
Useful Unitron hearing aid resources:
Kimberley Bradshaw is Head of Online Medical Content at Hearing Aid UK, with six years of experience writing about hearing healthcare for UK and US health and wellness publications. Her focus has always been the same: making complex topics feel clear, human, and easy to understand.
✔️ Head of Online Medical Content, Hearing Aid UK
✔️ Medical Content Writer — UK & US publications
✔️ 6 years experience writing in the audiology space
✔️ Member of Tinnitus UK
Here, at Hearing Aid UK, we offer a wide range of hearing aids available on the market - keeping up to date with the best and latest hearing aid technology.
We can support your hearing healthcare in clinic or in the comfort of your own home and with nationwide coverage, we will have an audiologist near you.
Whatever your hearing loss level, budget, or style our audiologists can help you find the perfect hearing solution for you.
Do not spend hundreds of pounds without getting a second opinion from us.
Not only are the prices great, but the service is fantastic! Many thanks to your team.In general, any audiologist will always recommend to you the hearing aid model that best suits your needs. Here is a useful checklist to make sure that is the case.
If you have significant hearing loss in both ears, you should be wearing two hearing aids. Here are the audiological reasons why:
Localisation: The brain decodes information from both ears and compares and contrasts them. By analysing the minuscule time delays as well as the difference in the loudness of each sound reaching the ears, the person is able to accurately locate a sound source.
Simply put, if you have better hearing on one side than the other, you can't accurately tell what direction sounds are coming from.
Less amplification is required: A phenomenon known as “binaural summation” means that the hearing aids can be set at a lower and more natural volume setting than if you wore only one hearing aid.
Head shadow effect: High frequencies, the part of your hearing that gives clarity and meaning to speech sounds, cannot bend around your head. Only low frequencies can. Therefore, if someone is talking on your unaided side, you are likely to hear that they are speaking, but be unable to tell what they have said.
Noise reduction: The brain has its own built-in noise reduction, which is only really effective when it is receiving information from both ears. If only one ear is aided, even with the best hearing aid in the world, it will be difficult for you to hear in background noise as your brain is trying to retain all of the sounds (including background noise) rather than filtering them out.
Sound quality: We are designed to hear in stereo. Only hearing from one side sounds a lot less natural to us.
Fancy some further reading on this topic? You can read about why two hearing aids are better than one in our article, hearing aids for Both Ears, here
For most people, the main benefit of a rechargeable hearing aid is simple convenience. We are used to plugging in our phones and other devices overnight for them to charge up. Here are some other pros and cons:
For anybody with poor dexterity or issues with their fingers, having a rechargeable aid makes a huge difference, as normal hearing aid batteries are quite small and some people find them fiddly to change.
One downside is that if you forget to charge your hearing aid, then it is a problem that can't be instantly fixed. For most, a 30-minute charge will get you at least two or three hours of hearing, but if you are the type of person who is likely to forget to plug them in regularly, then you're probably better off with standard batteries.
Rechargeable aids are also a little bit bigger and are only available in Behind-the-Ear models.
Finally, just like with a mobile phone, the amount of charge you get on day one is not going to be the same as you get a few years down the line. Be sure to ask what the policy is with the manufacturer's warranty when it comes to replacing the battery.
For most people, the answer is yes. But it's never that simple.
The majority of hearing problems affect the high frequencies a lot more than the low ones. Therefore, open fitting hearing aids sound a lot more natural and ones that block your ears up can make your own voice sound like you are talking with your head in a bucket. Therefore, in-ear aids tend to be less natural.
However, the true answer is we can't tell until we have had a look in your ears to assess the size of your ear canal, and until we have tested your hearing to see which frequencies are being affected.
People with wider ear canals tend to have more flexibility, also there are open fitting modular CIC hearing aids now that do not block your ears.
There is also the age-old rule to consider, that a hearing aid will not help you if it's sat in the drawer gathering dust. If the only hearing aid you would be happy wearing is one that people can't see, then that's what you should get.
Most people can adapt to any type of hearing aid, as long as they know what to expect. Have an honest conversation with your audiologist as to what your needs are.
Generally speaking, six or more. Unless it's none at all. The number of channels a hearing aid has is often a simplistic way an audiologist will use to explain why one hearing aid is better than another, but channels are complex, and it is really not that straightforward. Here are some reasons why:
Hearing aids amplify sounds of different frequencies by different amounts. Most people have lost more high frequencies than low, and therefore need more amplification in the high frequencies. The range of sounds you hear is split into frequency bands or channels, and the hearing aids are set to provide the right amount of hearing at each frequency level.
Less than six channels, and this cannot be done with much accuracy, so six is the magic number. However, a six-channel aid is typically very basic with few other features and is suitable only for hearing a single speaker in a quiet room. The number of channels is not what you should be looking at; it's more the rest of the technology that comes with them.
As a final note, different manufacturers have different approaches. One method is not necessarily better than any other. For example, some manufacturers have as many as 64 channels in their top aids. Most tend to have between 17 and 20. One manufacturer has no channels at all.
Manufacturer's warranties typically last between 2-5 years, depending on the brand and model, and cover defects in materials and workmanship. This includes repairs for component failures, electronic malfunctions, and manufacturing defects, but excludes damage from misuse, accidents, or normal wear. Most manufacturers also include loss and damage insurance for the first year.
We handle all warranty claims on your behalf, liaising with manufacturers and ensuring you get replacement devices quickly when needed. This comprehensive warranty coverage, combined with our lifetime aftercare, gives you complete peace of mind. Find out more about our warranty cover here
When we refer to a product as 'Latest Launch', we mean it is the latest to be released on the market.
When we refer to a product as 'New', we mean that the product is the newest hearing aid model on the market.
When we refer to a product as 'Superseded', we mean that there is a newer range available which replaces and improves on this product.
When we refer to a product as an 'Older Model', we mean that it is has been superseded by at least two more recent hearing aid ranges.