Unitron Moxi S-RX 9 Hearing Aids

Unitron Moxi S-RX 9 Hearing Aids Overview

If you frequently find yourself in challenging listening situations, from busy restaurants and conference rooms to large family gatherings and noisy workplaces, and you want your hearing aids to handle them without you having to think about it, the Unitron Moxi S-RX 9 hearing aids are the model to consider.

It sits at the top of the Unitron Smile range, and the meaningful difference over the lower levels isn't just processing power in the abstract. It's the combination of AutoFocus 360 and fully automatic HyperFocus: features that work together in real time, without requiring you to press a button or open an app, to give you the clearest possible speech in the most demanding listening environments.

Quick product highlights:

• Premium (Level 9) technology on the Unitron Smile platform
• Integra OS with all eight listening environments, including Conversation in Loud Noise and Conversation in a Crowd, activated automatically
• AutoFocus 360: speech enhancement from all directions, not just in front
• HyperFocus: fully automatic in loud noise, no manual control required
• Dynamic Noise Reduction, active automatically in complex listening environments
• ERA chip with 552 million operations per second and enhanced Bluetooth processing
• Universal Bluetooth connectivity, up to eight paired devices, two connected simultaneously
• Up to 24 hours of battery life from a full charge
• IP68 water and dust resistant
• Rocker switch and double-tap control
• Compatible with Remote Plus app, TV Connector, PartnerMic, and Phonak Roger microphones
• Available in Amber, Espresso, Platinum, Pewter, Charcoal, and Sand
• Book a free consultation to try the Moxi S-RX 9

What makes the 9 different from the 7 and the 5?

This is the question worth answering honestly, because the technology level choice is where most people get lost.

All Moxi S-RX hearing aids, regardless of level, use the same ERA chip, the same physical housing, the same Bluetooth system, and the same charger. They're all rechargeable RIC (Receiver-in-Canal) aids, meaning the main unit sits behind the ear with a thin wire to a small speaker in the ear canal.

They all include Noise Reduction, Speech Enhancement, and AutoFocus. The difference is in how the aids handle the hard stuff.

The Level 9 is the only tier with AutoFocus 360, which means it can identify and enhance speech coming from any direction around you, not just from in front. In a noisy group situation where someone behind you asks a question, or where two conversations are happening simultaneously from different directions, the S-RX 9 has the hardware and software to handle that. The S-RX 7 and S-RX 5 do not.

The other significant difference is HyperFocus. This is a feature that narrows the microphones' focus to a tight beam in front of you in very loud noise, dramatically improving what you can hear. On the S-RX 9, it activates automatically when the aids detect you're in a very loud environment with speech. On the S-RX 7, you have to activate it manually. On the S-RX 5, it isn't available at all.

For people who are out in the world regularly, move between environments frequently, and don't want to manage their hearing aids manually, the S-RX 9's fully automatic behaviour is the key advantage.

Integra OS: all eight environments, fully automatic

The Integra OS in the S-RX 9 recognises and adapts to eight distinct listening environments automatically:

• Conversation in Quiet
• Conversation in Noise
• Conversation in a Small Group
• Conversation in a Crowd
• Conversation in Loud Noise
• Music
• Noise
• Quiet

The last two environments on the list, Conversation in a Crowd and Conversation in Loud Noise, are exclusive to Level 9. The S-RX 7 includes Conversation in a Small Group but not in a Crowd or in Loud Noise. The S-RX 5 starts from Conversation in Noise and doesn't go further.

In practice, this means the S-RX 9 adapts intelligently to the most demanding situations you can put it in. You don't manage it. It manages itself.

SoundSonic360

Only available in the top two technology levels, the SoundSonic360 is the AI processing system at the heart of the Moxi S-RX 9. Powered by a deep neural network (DNN) chip, it identifies speech within background noise and keeps it clear in real time, so conversations stay followable even when the environment around you isn't cooperating.

AutoFocus 360 and HyperFocus: the technical detail

AutoFocus 360 uses all four microphones across both hearing aids to work out where speech is coming from and enhance it dynamically from that direction. Dynamic Noise Reduction works alongside it to reduce competing background sounds in real time.

HyperFocus takes a different approach. In very loud noise, the best strategy is sometimes to narrow your focus significantly rather than trying to hear from all directions. HyperFocus directs all four microphones into a tight beam in front of you, giving you maximum clarity for the person you're speaking to when the environment is at its most challenging.

On the S-RX 9, both of these engage automatically. The aids detect the environment, classify it, and apply the right processing without any input from you.

Connectivity and the Remote Plus app

The Moxi S-RX 9 connects via Bluetooth to both iPhone and Android smartphones, as well as tablets and other Bluetooth-enabled devices. You can pair up to eight devices and have two connected simultaneously. The ERA chip provides double the Bluetooth transmission range of previous Unitron models, and hands-free calling works reliably through the aids themselves.

The Remote Plus app gives you additional control when you want it. You can adjust volume and comfort settings, change programmes, see a summary of your listening environment history and daily wear time, and use the Ratings feature to flag moments when the aids are performing well or struggling. That feedback goes directly to your audiologist, who can use it to fine-tune your settings at your next appointment.

The Log It All feature in the background records which environments you've been spending time in, which helps your audiologist understand how your aids are performing in your real life, rather than guessing from a clinic appointment.

For people who'd rather not manage their aids at all, that's fine too. The S-RX 9 is designed to work automatically. The app is there if you want it.

There are two new DNN-powered Optional App Programmes, SpeechSonic and NoiseSonic, let you adjust how the aids handle speech and background noise in the moment. 

Battery life and charging

A full charge from the included Charger RIC S takes around three hours and delivers up to 24 hours of use. The precise figure depends on the degree of your hearing loss and how much streaming you do, but in normal use, most wearers will comfortably get through a full waking day on a single charge.

If you travel or are often away from home, the optional ChargerGo has its own built-in battery and charges the aids on the go without needing a mains connection. It's not included in the standard price but is worth considering if your lifestyle demands it.

Easy maintenance

EasyGuard domes are compatible with the Moxi S-RX 9. These dome tips have a sealed membrane that prevents earwax from reaching the receiver, which reduces the need for cleaning and extends the life of the component. It's a practical feature that makes a real difference to daily maintenance.

The aids are also IP68 rated, meaning they're resistant to dust and can withstand immersion in water up to a certain depth. They won't survive swimming, but rain, sweat, and the occasional accidental splash aren't a concern.

Who is the Unitron Moxi S-RX 9 suited to?

The S-RX 9 is the right choice if:

• You spend significant time in complex listening environments with multiple speakers and background noise
• You work in a noisy environment, attend regular meetings, or have an active social life
• You want your hearing aids to manage themselves automatically without requiring manual adjustments
• You've been frustrated by previous hearing aids performing poorly in exactly the situations where you most need them
• You're an NHS upgrader who knows their current aids work adequately at home but let them down in busy real-world environments
• If your hearing needs are primarily in quieter, everyday settings, you may not use the full capability of the S-RX 9 regularly. In that case, the S-RX 7 or S-RX 5 may represent a better value. Your audiologist will be honest with you about this.

A word on independence: Unitron is part of the Sonova group, the same parent company as Phonak. Our HCPC-registered audiologists are not affiliated with any manufacturer, so if a different brand or model would serve you better, that's what they'll tell you.

Who might it not suit?

If you're mostly at home, watching TV, chatting with one or two people, or in smaller social situations without significant background noise, the S-RX 9 is more hearing aid than you need.

That's not a criticism of the technology; it's an honest acknowledgement that the features which justify its price, automatic HyperFocus, AutoFocus 360, the full eight Integra OS environments, only earn their keep in complex, unpredictable noise. For quieter lives, the S-RX 5 or S-RX 7 is the more sensible choice, and one of our qualified audiologists will tell you so without any hesitation.

Other performance levels in the Unitron Moxi S-RX model:

►Unitron Moxi S-RX 7 hearing aids

►Unitron Moxi S-RX 5 hearing aids

►Unitron Moxi S-RX 3 hearing aids

Comparing the different technology levels of the Moxi S-RX models

"The S-RX 9 is the tier I'd recommend to someone who spends a lot of time in genuinely noisy, unpredictable environments and doesn't want to think about managing their hearing aids manually. The automatic HyperFocus and AutoFocus 360 combination is where this model earns its price. But if your life is mostly quieter, I'd tell you honestly that you'd be paying for capability you'll rarely use."

Paul Harrison, Audiology Expert, Hearing Aid UK

What's included in the price with Hearing Aid UK?

When you choose the Moxi S-RX 9 through us, you're getting considerably more than just the hearing aids:

• Full hearing test and fitting by an HCPC-registered audiologist
• Aftercare for life, not just the warranty period
• Free home visits available across the UK (we come to you at no extra charge)
• Free clinic appointments in your area
• 60-day money-back guarantee - try them risk-free
• Full manufacturer's warranty
• Truly independent advice - we're not affiliated with any manufacturer
• We are recommended by Which?
• Looking on behalf of a loved one? You're welcome to attend with them - many family members find it helpful to be there for the discussion.

Why choose us?

We don't have a manufacturer to answer to, and we don't have sales targets to hit. That means the only question our audiologists are trying to answer is what works best for your hearing and your life. They will talk you through everything in plain English, answer whatever is on your mind, and make sure the only thing you leave with is clarity.

Key takeaways: Unitron Moxi S-RX 9

• The S-RX 9 is the only tier in the Unitron Smile range with AutoFocus 360, which enhances speech from all directions rather than only from in front
• HyperFocus engages automatically on the 9, without any manual input. On the S-RX 7 it requires manual activation. The S-RX 5 doesn't include it
• Integra OS covers all eight listening environments on the 9, including the most demanding: Conversation in a Crowd and Conversation in Loud Noise
• Battery life is up to 24 hours from a 3-hour charge. An optional ChargerGo is available for travel
• Universal Bluetooth connectivity works reliably with both iPhone and Android; hands-free calls are supported through the aids
• The Remote Plus app and Log It All feature give your audiologist useful real-world data for fine-tuning your fitting over time
• All prices include the hearing test, fitting, and aftercare for life, with no hidden costs
• A 60-day money-back guarantee applies to all purchases

Conclusion

The Moxi S-RX 9 does what the lower tiers don't: it handles the genuinely difficult listening situations automatically, without asking you to intervene. If that matters in your life regularly, it's a worthwhile investment.

If most of your listening is in quieter, everyday settings, an honest audiologist will tell you so and point you towards a more suitable tier. The only way to know which level is right for you is with a proper hearing assessment. That's free, with no obligation.

Want to know more about Unitron Moxi S-RX 9 hearing aids?

Not sure if the S-RX 9 is right for you? That's exactly what the consultation is for. One of our qualified audiologists will carry out a full hearing assessment, talk through the environments where you find hearing difficult, and recommend the model that genuinely suits you, at whatever tier that turns out to be.

The appointment is free. The advice is impartial. And if you'd rather not travel, we'll come to you. Book a free home visit or a free clinic appointment here, or speak to us directly on 0800 567 7621. We're a Which? recommended provider, trusted by over 31,000 people across the UK.

Please note that there will be an additional surcharge of £125 if we are pairing a single hearing aid with an existing aid bought from another company, where we are taking over the aftercare responsibilities and looking after both hearing aids.

FAQs for the Unitron Moxi S-RX 9

What is the difference between the Moxi S-RX 9 and the S-RX 7?

The two most significant differences are AutoFocus 360 and HyperFocus. The S-RX 9 includes AutoFocus 360, which enhances speech from all directions, and HyperFocus activates automatically in loud noise.

The S-RX 7 does not include AutoFocus 360, and HyperFocus on the 7 requires manual activation through the button or app. The S-RX 9 also includes two additional Integra OS listening environments: Conversation in a Crowd and Conversation in Loud Noise.

Is the Moxi S-RX 9 suitable for severe hearing loss?

The Moxi S-RX is suitable for mild to severe hearing loss. Suitability for your specific audiogram will be confirmed by your audiologist at your free hearing assessment.

Does the S-RX 9 work with Android phones?

Yes. Universal Bluetooth connectivity means it works with both iPhone and Android smartphones, as well as tablets and other Bluetooth devices.

What's included in the price?

All prices through Hearing Aid UK include the hearing test, the fitting appointment with a qualified audiologist, and aftercare for life. The standard charger is included. The ChargerGo is an optional extra.

Can I try the aids before committing?

Yes. All hearing aids purchased through Hearing Aid UK come with a 60-day money-back guarantee. If they're not right for you within the first 60 days, for any reason, you'll receive a full refund.

Useful Unitron hearing aid resources:

• Unitron hearing aid help and support
• Unitron iPhone app download
• Unitron Android app download