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Help Centre

Updated 10/02/2026

Hearing Aids Help Centre

Our help centre is your access to the latest audiology news as well as professional hearing loss, hearing healthcare and hearing aid advice from our audiologists.

Phonak Infinio Ultra vs Phonak Infinio
Posted by on 14th November 2025
Hearing Aid Technology

This guide helps you understand whether you actually need the Sphere's additional processing power or if the standard Ultra would serve your lifestyle perfectly well. Plus, comparing the superseded Infinio range.

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Own Voice Processing in Hearing Aids
Posted by on 7th November 2025
Hearing Aid Technology

Wondering why your voice sounds strange with hearing aids? Discover how own voice processing technology solves this common problem, making your voice sound natural whilst you hear everything else clearly.

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Making Phone Calls With Your Hearing Aids
Posted by on 3rd November 2025
Hearing Aid Technology

In this article, we explore how making phone calls with hearing aids works and why this feature has transformed one of the most challenging aspects of hearing loss.

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Streaming Music Through Your Hearing Aids
Posted by on 31st October 2025
Hearing Aid Technology

In this article, we explore how streaming audio through your hearing aids works and why this feature has become one of the most valued aspects of modern hearing technology.

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Phonak Roger Wireless Microphones
Posted by on 20th October 2025
Hearing Aid Technology

Phonak Roger wireless microphones solve the problems hearing aids can't fix alone. Learn how Roger technology works and who actually needs these clever devices.

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I Think I Might Have Hearing Loss Because I Speak Loudly
Posted by on 13th October 2025
Hearing Loss Awareness

Speaking loudly without realising it? It could be a sign of hearing loss. Discover why this happens, what other symptoms to watch for, and why getting tested sooner rather than later matters.

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Latest Launch

When we refer to a product as 'Latest Launch', we mean it is the latest to be released on the market.

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New

When we refer to a product as 'New', we mean that the product is the newest hearing aid model on the market.

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Superseded

When we refer to a product as 'Superseded', we mean that there is a newer range available which replaces and improves on this product.

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Older Model

When we refer to a product as an 'Older Model', we mean that it is has been superseded by at least two more recent hearing aid ranges.

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