Fitting Styles: CIC, IIC
Warranty: 5 years
Charger: Rechargeable CIC model is an additional £100 per aid

Launched in April 2024, the Starkey Signature Series 24 hearing aids offer advanced, nearly invisible hearing support, built on Starkey's Genesis AI platform. Starkey states its Neuro Sound Technology is designed to sound natural, while the hearing aid itself stays discreetly out of sight in your ear.
There are three custom-fit models to choose from, each shaped to your own ear and hearing needs, and available with either rechargeable or standard batteries, so you're not locked into one way of doing things.
Day to day, features like motion-based optimisation, automated Edge Mode+, and IP68-rated protection against moisture and dust mean these hearing aids are built to keep up with an active life. Starkey states the Neuro Processor inside can make up to 80 million sound adjustments every hour, helping it respond automatically as your surroundings change and keep feedback whistling to a minimum.
These particular models don't have wireless connectivity, which suits people who want something simple and discreet rather than an aid they're pairing with a phone. Your audiologist will talk through your lifestyle and hearing needs with you to help confirm whether this is the right fit.
Starkey Signature Series 24 CIC R NW hearing aids: Starkey has said the Completely in the Canal (CIC) NW is the world's smallest custom rechargeable hearing aid, fulfilling a long-awaited need for both consumers and professionals seeking a discreet solution.
The new Completely-in-the-Canal (CIC) R NW offers up to 38 hours of operation before requiring a recharge and meets the waterproof standard (IP68 rating) observed in other Genesis AI rechargeable products.
Available faceplate colours include black, dark brown, chestnut, medium brown, light brown, and pink. Shell colour options consist of clear, medium brown, light brown, blue/red, and black. Compatible chargers for the CIC R NW include the Starlink premium charger 2.0 and the Starlink charger 2.0.
Starkey Signature Series 24 CIC NW hearing aids: If a discreet, non-wireless fit is what you're after, the CIC NW is worth a look. It runs on a size 10 battery that typically lasts up to 6 days with 16 hours of daily wear, so you're not changing it every couple of days.
Faceplate colours include black, dark brown, chestnut, medium brown, light brown and pink, with shell options in clear, medium brown, light brown, blue/red and black, so there's room to match it closely to your own skin tone or hair colour.
Starkey Signature Series 24 IIC NW hearing aids: This latest Signature Series Invisible in the Canal (IIC) NW is Starkey's smallest model in this range. Designed for those mindful of size and social perception, this groundbreaking IIC model operates on a size 10 disposable battery. It boasts an impressive lifespan of up to 7 days with 16 hours of daily wear before needing a replacement.
Available faceplate colours include black, dark brown, chestnut, medium brown, light brown, and pink. Shell colour options consist solely of black.
All three Signature Series 24 models are completely in the canal, so the difference comes down to battery type and how often you're happy to think about it. If convenience matters most and you don't want to handle small batteries, the rechargeable CIC R NW is usually the easiest option day to day.
If you'd rather not worry about a charger at all, or you're often away from home for a few days at a time, the standard CIC NW gives you a straightforward battery swap every few days instead.
The IIC NW is the smallest and most discreet of the three, worth considering if invisibility matters more to you than anything else, though its very small size means it isn't the right fit for every ear shape. Your audiologist will check your ear canal and hearing test results before confirming which model will actually work for you.
"The Signature Series 24 is a good example of where less connectivity is genuinely the right trade-off for some people. We've fitted plenty of clients who tried a Bluetooth-enabled model first and found the phone pairing more hassle than they wanted. For someone who mainly wants to hear clearly and doesn't want to think about their hearing aid at all, going without wireless features isn't a compromise; it's what they actually asked for"
Paul Harrison, Audiology Expert & Founder, Hearing Aid UK
Genesis AI features a complete redesign, inside and out, including all-new hardware and an innovative chip known as the Starkey Neuro Processor. This chip powers the Signature Series, too, which is said to give you 80 million adjustments per hour and a 20 dB improvement in dynamic range.
The inclusion of this chip marks Starkey's embrace of Deep Neural Network (DNN) technology, which offers advanced learning capabilities for enhanced sound processing built into the hearing aid.
Starkey states the Neuro Processor runs up to four times faster than its previous generation, with six times more transistors, which it says allows the hearing aid to adapt to a wider range of listening situations.
What is the difference between the Starkey Genesis and Signature series? There's better Edge Mode+ and optimisation. Once activated, using an optional push button, Edge Mode+ now operates automatically. It seamlessly transitions into a mode where it continuously scans, adapts, and optimises hearing based on changes in the surrounding listening environment.
Giving you clearer speech and improved listening comfort. However, please be aware that this feature is only available in the CIC models. The incorporation of sensor technology within Genesis AI's technology now guides the hearing aid's adaptive directionality. This functionality operates in two ways:
Environmental awareness: As you move, such as during walking or running, the Signatures Series 24 hearing aids utilise microphones initially introduced in Genesis AI. These microphones automatically switch to capture surrounding sounds, enhancing your awareness and overall listening experience.
Research conducted by Starkey revealed that this motion-based adjustment also effectively minimises wind noise during activity, thereby further enhancing the existing Genesis AI's wind noise reduction capabilities by up to 35 dB.
Reduced feedback: Feedback caused by the placement of the hearing aid and minor movements, like chewing or adjusting glasses or a hat, is less likely to result in whistling sounds. Starkey's feedback cancellation system becomes more proactive in response to these movements.
Other features include Transient Noise Reduction, Wind and Machine Adaptations, Music Enhancement, Auto Experience Manager, Feedback Cancellation, and Multiflex Tinnitus Pro.
These custom hearing aids lack wireless capabilities, meaning they do not include Bluetooth. So you'll miss out on streaming, pairing with accessories, and utilising Starkey's apps, including health features like fall detection. If discretion is more important to you than connectivity and remote control of your hearing aids, then these are an excellent choice.
The rechargeable Completely-in-Canal (CIC) option will likely be popular due to its sheer convenience and portable charging, particularly appealing to those considering an upgrade or transitioning from NHS to private. Considering that not everyone feels comfortable openly acknowledging their hearing challenges, the discreet size of these aids is quite tempting.
However, wearers with active lifestyles who value health features and app functionality (initially introduced in the Livio) might prefer the Genesis AI range. However, if you're not seeking a hearing solution with extensive features or live a quieter lifestyle where you may not utilise all the bells and whistles, the Signature Series 24 hearing aids are worth considering.
Regardless of your choice, consult with an audiologist to assess which features align best with your lifestyle, hearing loss, and preferences. It's essential to invest in a device with features that you'll actually use.
We're completely independent, which means there are no manufacturer agreements, no brand quotas, and no incentives influencing what our audiologists suggest. If this model is right for you, they will say so. If something else would serve you better, they will say that instead. That is what independent advice actually means in practice.
Our audiologists are fully qualified and experienced with all the latest technology. Getting hearing aids can feel like a big step, and our audiologists understand that. They will explain what they are recommending and why, answer your questions honestly, and make sure you walk away feeling like you actually understand what happens next.
Call us free on 0800 567 7621 to chat with an audiologist about these Starkey custom-fit hearing aids, what they can do for your hearing loss, and whether they are the right hearing solution for you.
We offer complimentary home visits, bringing our audiologists directly to you for convenient, personalised hearing care. Schedule an appointment with one of our trusted experts and enjoy the ease of professional support in the comfort of your own home.
Please note that there will be an additional surcharge of £125 if we are pairing a single hearing aid with an existing aid bought from another company, where we are taking over the aftercare responsibilities and looking after both hearing aids.
Kimberley Bradshaw is Head of Online Medical Content at Hearing Aid UK, with six years of experience writing about hearing healthcare for UK and US health and wellness publications. Her focus has always been the same: making complex topics feel clear, human, and easy to understand.
✔️ Head of Online Medical Content, Hearing Aid UK
✔️ Medical Content Writer — UK & US publications
✔️ 6 years experience writing in the audiology space
✔️ Member of Tinnitus UK
Hearing aid technology advances constantly and it's important to know when it's time to replace the ones you already have.
For example, you might find that your current hearing aids aren't supporting your hearing like they used to.
Our audiologists can help you understand your new hearing loss needs and specifications and the hearing solutions that can get your hearing back on track.
Do not spend hundreds of pounds without getting a second opinion from us.
Not only are the prices great, but the service is fantastic! Many thanks to your team.In general, any audiologist will always recommend to you the hearing aid model that best suits your needs. Here is a useful checklist to make sure that is the case.
If you have significant hearing loss in both ears, you should be wearing two hearing aids. Here are the audiological reasons why:
Localisation: The brain decodes information from both ears and compares and contrasts them. By analysing the minuscule time delays as well as the difference in the loudness of each sound reaching the ears, the person is able to accurately locate a sound source.
Simply put, if you have better hearing on one side than the other, you can't accurately tell what direction sounds are coming from.
Less amplification is required: A phenomenon known as “binaural summation” means that the hearing aids can be set at a lower and more natural volume setting than if you wore only one hearing aid.
Head shadow effect: High frequencies, the part of your hearing that gives clarity and meaning to speech sounds, cannot bend around your head. Only low frequencies can. Therefore, if someone is talking on your unaided side, you are likely to hear that they are speaking, but be unable to tell what they have said.
Noise reduction: The brain has its own built-in noise reduction, which is only really effective when it is receiving information from both ears. If only one ear is aided, even with the best hearing aid in the world, it will be difficult for you to hear in background noise as your brain is trying to retain all of the sounds (including background noise) rather than filtering them out.
Sound quality: We are designed to hear in stereo. Only hearing from one side sounds a lot less natural to us.
Fancy some further reading on this topic? You can read about why two hearing aids are better than one in our article, hearing aids for Both Ears, here
For most people, the main benefit of a rechargeable hearing aid is simple convenience. We are used to plugging in our phones and other devices overnight for them to charge up. Here are some other pros and cons:
For anybody with poor dexterity or issues with their fingers, having a rechargeable aid makes a huge difference, as normal hearing aid batteries are quite small and some people find them fiddly to change.
One downside is that if you forget to charge your hearing aid, then it is a problem that can't be instantly fixed. For most, a 30-minute charge will get you at least two or three hours of hearing, but if you are the type of person who is likely to forget to plug them in regularly, then you're probably better off with standard batteries.
Rechargeable aids are also a little bit bigger and are only available in Behind-the-Ear models.
Finally, just like with a mobile phone, the amount of charge you get on day one is not going to be the same as you get a few years down the line. Be sure to ask what the policy is with the manufacturer's warranty when it comes to replacing the battery.
For most people, the answer is yes. But it's never that simple.
The majority of hearing problems affect the high frequencies a lot more than the low ones. Therefore, open fitting hearing aids sound a lot more natural and ones that block your ears up can make your own voice sound like you are talking with your head in a bucket. Therefore, in-ear aids tend to be less natural.
However, the true answer is we can't tell until we have had a look in your ears to assess the size of your ear canal, and until we have tested your hearing to see which frequencies are being affected.
People with wider ear canals tend to have more flexibility, also there are open fitting modular CIC hearing aids now that do not block your ears.
There is also the age-old rule to consider, that a hearing aid will not help you if it's sat in the drawer gathering dust. If the only hearing aid you would be happy wearing is one that people can't see, then that's what you should get.
Most people can adapt to any type of hearing aid, as long as they know what to expect. Have an honest conversation with your audiologist as to what your needs are.
Generally speaking, six or more. Unless it's none at all. The number of channels a hearing aid has is often a simplistic way an audiologist will use to explain why one hearing aid is better than another, but channels are complex, and it is really not that straightforward. Here are some reasons why:
Hearing aids amplify sounds of different frequencies by different amounts. Most people have lost more high frequencies than low, and therefore need more amplification in the high frequencies. The range of sounds you hear is split into frequency bands or channels, and the hearing aids are set to provide the right amount of hearing at each frequency level.
Less than six channels, and this cannot be done with much accuracy, so six is the magic number. However, a six-channel aid is typically very basic with few other features and is suitable only for hearing a single speaker in a quiet room. The number of channels is not what you should be looking at; it's more the rest of the technology that comes with them.
As a final note, different manufacturers have different approaches. One method is not necessarily better than any other. For example, some manufacturers have as many as 64 channels in their top aids. Most tend to have between 17 and 20. One manufacturer has no channels at all.
Manufacturer's warranties typically last between 2-5 years, depending on the brand and model, and cover defects in materials and workmanship. This includes repairs for component failures, electronic malfunctions, and manufacturing defects, but excludes damage from misuse, accidents, or normal wear. Most manufacturers also include loss and damage insurance for the first year.
We handle all warranty claims on your behalf, liaising with manufacturers and ensuring you get replacement devices quickly when needed. This comprehensive warranty coverage, combined with our lifetime aftercare, gives you complete peace of mind. Find out more about our warranty cover here
Our hearing tests are completely free, whether at our clinics or in your home. Unlike other providers who charge £30-£100 for home visits, we believe hearing healthcare should be accessible without financial barriers. Our comprehensive assessments include examination by an HCPC-registered audiologist, audiogram results, and personalised recommendations.
All testing, future adjustments, and ongoing support are included at no extra cost. While NHS tests are also free, typical 6-week waiting periods often lead people to seek immediate private testing. We provide prompt, professional assessments that fit your schedule and budget.
Yes, we offer completely free home visits throughout the UK, and this service is included in our prices with no additional charges. Home visits are particularly valuable for people with mobility issues, busy schedules, or those who simply prefer the comfort and convenience of their own environment.
Our audiologists can conduct full hearing tests, fit hearing aids, and provide ongoing support in your home. This service sets us apart from many providers who either don't offer home visits or charge extra for them.
We can offer prices up to 40% lower than high street retailers because of our business model. As a network of 200+ independent audiologists, we don't have the massive overheads of large retail chains - no expensive high street premises, no sales targets pushing audiologists to sell the most expensive options, and no costly marketing campaigns.
However, we maintain the same buying power as the big chains because we purchase on behalf of our entire nationwide network. This means you get access to the same premium hearing aids with professional service, but at genuinely competitive prices.
We offer a comprehensive 60-day money-back guarantee, which gives you twice the industry standard time to properly assess whether your hearing aids are right for you. This extended period recognises that adjusting to hearing aids takes time, and your brain needs several weeks to adapt to the amplified sounds.
Unlike many providers who offer just 30 days, we believe 60 days gives you the confidence to test your hearing aids in all the situations that matter to you - from quiet conversations at home to busy restaurants and outdoor activities.
When we refer to a product as 'Latest Launch', we mean it is the latest to be released on the market.
When we refer to a product as 'New', we mean that the product is the newest hearing aid model on the market.
When we refer to a product as 'Superseded', we mean that there is a newer range available which replaces and improves on this product.
When we refer to a product as an 'Older Model', we mean that it is has been superseded by at least two more recent hearing aid ranges.