How to pair your hearing aids with a iPhone and Android smartphone using Bluetooth

How to pair your hearing aid with a mobile phone

How to pair your hearing aids with an iPhone and Android smartphone using Bluetooth

Connecting your hearing aids to your iPhone and Android smartphone with Bluetooth

Before I start, I'd like to state that I am aware that there are slight differences in how the pairing process is done.  It all depends on the hearing aids you have and what smartphone you currently have in use.  But, to simplify things  - here is the universal process for pairing your hearing aids with your mobile if you have 2.4GHz enabled hearing aids, in the hope that you find it useful.

Instruction on how to pair your iPhone and Android smartphone to your hearing aids

1.  Switch on your Bluetooth on your smartphone.  This is generally found in the 'settings' section.

2.  Then turn on your 'hearing aids' accessibility.  To pair your hearing aids with an iPhone go to  Settings > Accessibility > Hearing Devices

To pair your hearing aids with an Android smartphone go to the Bluetooth Menu

Please note that sometimes your hearing aids might not pair straight away.  If this is the case, try opening and closing your battery door or turn them on and off again.

3.  Then select your hearing aids to finalise the pairing process.

How to select the hearing aid streaming options on your iPhone and Android smartphone

Select what to stream to your hearing aids using the below process:

a.  If you want to stream only your phone calls on iPhone you go to  Settings > Accessibility > Hearing Devices > Audio Routing > Media Audio and then choose 'Never Hearing Devices'

To stream only your phone calls on Android smartphones just disable the apps that stream audio directly.

b.  To stream audio from your chosen apps into your hearing aids - For both iPhone and Android smartphones go to Settings > Notifications and turn off sound where appropriate.

Please note that Android phones may have an option to disable all app sounds with a single button.

c.  To enable touchscreen and keyboard sounds - For iPhones go to Settings > Sounds and turn on Keyboard Clicks as well as Lock Sound.  For Android phones go to Settings > Sounds > Vibration

Still having problems pairing your hearing aids to your iPhone and Android smartphone?

If you're still having difficulty pairing your mobile to your hearing aids then try the below checks first - failing that, speak to your audiologist and they will be happy to assist you.

• Turn on and off the airplane mode.
• Turn off WIFI while you are pairing your devices.
• Turn on and off your phone.
• Double-check that Bluetooth is turned on, your hearing aids are in range and the batteries are new, fresh or charged.

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