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Pairing Hearing Aids to iPhone & Android Mobiles

Updated 16/07/2024

Pairing your mobile to your hearing aids

Pairing Hearing Aids to Bluetooth and Mobile Phones

How to pair your hearing aids with an iPhone and Android smartphone using Bluetooth

 

Pairing hearing aids to mobiles

Pairing hearing aids to mobile phones allows you to stream phone calls, music, and other audio directly to your hearing aids.  In this article, I will be going through the steps you can follow to pair your hearing aids with your mobile phone, in the hope that you find it useful.

 

Check the compatibility

Before attempting to pair your hearing aids with your mobile phone, make sure your hearing aids are compatible with your phone. Many hearing aid manufacturers have a list of compatible devices on their websites.

 

Connecting your hearing aids to your iPhone and Android smartphone with Bluetooth

Before I start, I'd like to state that I am aware that there are slight differences in how the pairing process is done.  It all depends on the hearing aids you have and what smartphone you currently have in use.  But, to simplify things  - here is the universal process for pairing your hearing aids with your mobile if you have 2.4GHz-enabled hearing aids.

How to pair your hearing aids with your iPhone

 Pairing your iPhone and Android mobile to your hearing aids

Instruction on how to pair your iPhone and Android smartphone to your hearing aids

 

1.  Switch on your Bluetooth on your smartphone.  This is generally found in the 'settings' section.

2.  Then turn on your 'hearing aids' accessibility.  To pair your hearing aids with an iPhone go to  Settings > Accessibility > Hearing Devices

To pair your hearing aids with an Android smartphone go to the Bluetooth Menu

Please note that sometimes your hearing aids might not pair straight away.  If this is the case, try opening and closing your battery door or turn them on and off again.

 

How to pair your hearing aids

 

How to pair your hearing aids

 

3.  Then select your hearing aids to finalise the pairing process.

 

How to select the hearing aid streaming options on your iPhone and Android smartphone

 

Select what to stream to your hearing aids using the below process:

a.  If you want to stream only your phone calls on iPhone you go to  Settings > Accessibility > Hearing Devices > Audio Routing > Media Audio and then choose 'Never Hearing Devices'

To stream only your phone calls on Android smartphones just disable the apps that stream audio directly.

b.  To stream audio from your chosen apps into your hearing aids - For both iPhone and Android smartphones go to Settings > Notifications and turn off sound where appropriate.

Please note that Android phones may have an option to disable all app sounds with a single button.

c.  To enable touchscreen and keyboard sounds - For iPhones go to Settings > Sounds and turn on Keyboard Clicks as well as Lock Sound.  For Android phones go to Settings > Sounds > Vibration

 

How to pair your hearing aids

 

 

How to pair your hearing aids  Pairing your hearing aids

 

Still having problems pairing your hearing aids to your iPhone and Android smartphone?

If you're still having difficulty pairing your mobile to your hearing aids then try the below checks first - failing that, speak to your audiologist and they will be happy to assist you.

 

How to pair your hearing aids with your Android

Pairing your hearing aids to your mobile

What are the benefits?

 

Mobiles can offer hearing customisation and enhanced accessibility

Pairing hearing aids with mobile devices offers several benefits, enhancing the overall listening experience for individuals with hearing loss. Here are some of the advantages: 

House

Free home visits

with a local audiologist

Ear

Free hearing tests

at home or in clinic

Arrows Horizontal

60 day guarantee

to give you peace of mind

Labels

Best prices

on brands and models

People

200+ audiologists

for support in your area


Pairing hearing aids to mobile phones

The benefits may vary depending on the specific hearing aid model, mobile device compatibility, and app features. Therefore, it's advisable to consult with a hearing care professional to determine the most suitable options for your individual needs.

Please remember that the exact steps of pairing may vary depending on your hearing aids and mobile phone. If you're having trouble pairing your hearing aids to your mobile phone, consult the manual or contact your hearing aid manufacturer or audiologist for assistance.

Call us free on 0800 567 7621 to speak to one of our audiologists for more information and support.

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This guide was written by Paul Harrison - Audiology Expert

Meet Paul Harrison, Audiology Expert

Audiology expert at Hearing Aid UK, with over 20 years of audiology experience and a member of the British Society of Hearing Aid Audiologists Council (BSHAA) between 2015 - 2020.

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Common FAQs about pairing your mobile to your hearing aids

What does pairing your mobile with your hearing aids mean?

Pairing is the process needed to connect and sync information on Bluetooth devices wirelessly.

What if my mobile won't pair with my hearing aids?

If your mobile won't connect, it's likely because it is out of range or not in pairing mode. If that's not the case,  try resetting your mobile.  If the problem still persists, contact your audiologist who can help you.

How do I unpair my mobile with my hearing aids?

Usually, you need to tap the hearing aid device name and tap either 'forget' or 'unpair'.

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