Head of Online Medical Content
Audiology Expert at Hearing Aid UK

Overview | How a hearing test works | What makes a hearing test accurate | When a clinic might be preferable | Conclusion and takeaways
Last Hearing Aid UK Update: 10/
If you have been considering a hearing test but are not sure whether to book a home visit or go to a clinic, you may be wondering whether the results would actually be the same. It is a fair question. A clinic sounds more clinical, more controlled, more official. A home visit sounds convenient but perhaps a little less rigorous.
The honest answer is that a home hearing test carried out by a qualified audiologist is clinically reliable and, for the vast majority of people, produces results that are just as accurate as those obtained in a clinic setting. Here is why, and what the genuine differences are.
The honest answer is straightforward: what determines the accuracy of a hearing test is the skill of the audiologist and the calibration of their equipment, not the postcode where the test takes place.
According to the RNID, around 12 million people in the UK live with hearing loss, yet many wait years before seeking help. For a significant number, the practical barrier is getting to a clinic. A home hearing test removes that barrier without compromising on clinical quality. Here is why, and what the genuine differences are.
A standard hearing test, known as pure tone audiometry, measures your ability to hear a range of tones at different frequencies and volumes. You listen through a pair of headphones and raise your hand (or press a button) each time you hear a sound.
Those responses are mapped onto a simple chart called an audiogram, which shows your audiologist exactly how well you're picking up the different pitches that matter most in everyday life, things like conversation, birdsong, or the TV.
This process does not require specialist laboratory equipment. It requires a calibrated audiometer, a quiet environment, and a qualified audiologist who knows how to administer and interpret the test correctly. All three of those things can be present in your living room just as readily as in a clinic.
This process does not require a specialist laboratory. It requires three things: a calibrated audiometer, a reasonably quiet environment, and a qualified audiologist who knows how to administer and interpret the test correctly. All three travel with the audiologist when they come to you.
Your audiologist will also carry out a visual inspection of your ear canal (called otoscopy) before the test begins, to check for wax build-up or any other physical factors that might affect the results. This is exactly the same check carried out in a clinic.
The main factors that determine the accuracy of a hearing test are the calibration of the equipment, the skill of the audiologist, and the level of background noise during the test.
Equipment calibration is non-negotiable. HCPC-registered audiologists use portable audiometers that meet the same clinical standards as fixed equipment in a clinic, and those instruments are calibrated on a regular schedule as required by professional guidelines set out by the British Society of Hearing Aid Audiologists (BSHAA). The audiologist brings the equipment to you, and it performs in the same way regardless of where it is used.
An audiologist's skill matters more than the setting. An experienced audiologist will assess the testing environment on arrival, identify any sources of background noise that might affect the results, and adapt accordingly. They are trained to do this. It is a standard part of conducting a hearing assessment outside a sound-treated booth.
Background noise is the one area where a clinic has a theoretical advantage. Dedicated audiology booths are designed to block out external sound, which creates ideal testing conditions.
In practice, however, most people's homes are quiet enough during a scheduled appointment to produce reliable results. An audiologist will always let you know if background noise is affecting the test and will take steps to address it before proceeding.
Many people are surprised by how straightforward a free home visit turns out to be. There is no waiting room, no unfamiliar environment to navigate, and no need to arrange transport or parking. Here is what typically happens:
Being in a familiar environment also has a practical benefit that is easy to overlook. People are often more relaxed at home, which means they engage more openly with the audiologist and ask the questions they might have felt rushed to ask in a clinical waiting room. That conversation is a meaningful part of the assessment.
There are some circumstances where a clinic-based test is the more appropriate choice. For some people, a clinic works better. If there's a lot of background noise at home that can't easily be reduced, testing in a dedicated clinical space can help your audiologist get a clearer, more consistent result.
Some people also simply prefer a clinical setting. That is completely fine, and all of our audiologists work across both home visits and clinic appointments.
According to NHS guidance on hearing loss, some causes of hearing loss require medical evaluation beyond a standard audiometric test, for example, if there are signs of a perforated eardrum, sudden hearing loss, or significant wax build-up that needs clinical removal. A qualified audiologist will tell you honestly if that applies to your situation and will refer you to the appropriate NHS or clinical service if needed.
The key point is that neither option is universally better. The right choice depends on your circumstances, and a brief conversation at the time of booking is usually enough to work out which suits you.
"The question we hear most often is whether a home test is as good as a clinic test. In the vast majority of cases, it is. The equipment is the same, the process is the same, and the audiologist is the same qualified professional. What changes is the setting, and for most of our customers, being tested at home makes the whole process feel far less daunting. That matters. A person who feels comfortable is more likely to engage honestly with the assessment, and that leads to better outcomes."
Paul Harrison, Audiology Expert, Hearing Aid UK
A free home visit from one of our audiologists follows the same process as a clinic appointment. Your audiologist will arrive with calibrated testing equipment, carry out a full hearing assessment, and discuss the results with you.
If hearing aids would help, your audiologist will suggest options suited to your hearing and your lifestyle. There's no obligation to go ahead, and the whole visit usually takes about an hour.
Many people find the home visit preferable, not just for convenience but because being in a familiar environment makes them more relaxed, which can actually improve the quality of the assessment. There is no rushing to find parking, no waiting rooms, and no need to arrange transport.
Every appointment, whether at home or in a clinic, is the start of an ongoing relationship rather than a one-off transaction. All prices include aftercare for life, meaning your audiologist remains available for fine-tuning, adjustments, and follow-up care at no extra cost, for as long as you wear your hearing aids.
A home hearing test carried out by an HCPC-registered audiologist with calibrated equipment is clinically reliable for the vast majority of people. The setting matters less than the skill of the audiologist and the quality of the equipment. Both of those travel with the audiologist.
If you are considering a hearing test and are not sure which option suits you, it is worth raising that when you book. Our audiologists are straightforward about what they can and cannot assess in a home setting, and will always be honest if a clinic appointment would serve you better.
Across our network of over 200 HCPC-registered audiologists and 93+ clinics nationwide, both options are available, and both are free. You can also read more about hearing loss in the UK if you want to understand the broader picture before booking.
A free hearing assessment is the best way to get a clear picture of where your hearing is now and what, if anything, would help.
Which? recommended and trusted by over 31,000 people across the UK, our HCPC-registered audiologists are available across the UK, either at a local clinic or in your own home at no extra charge.
The appointment takes around an hour, there is no obligation, and you will leave with a clear understanding of your hearing.
Wherever you live, we can support you locally. Book a free home visit or free clinic appointment here, or call us free on 0800 567 7621.
Is a home hearing test as accurate as a clinic test?
Ear Infections & Hearing Loss
Blocked Ears Do not spend hundreds of pounds without getting a second opinion from us.
Not only are the prices great, but the service is fantastic! Many thanks to your team.In general, any audiologist will always recommend to you the hearing aid model that best suits your needs. Here is a useful checklist to make sure that is the case.
If you have significant hearing loss in both ears, you should be wearing two hearing aids. Here are the audiological reasons why:
Localisation: The brain decodes information from both ears and compares and contrasts them. By analysing the minuscule time delays as well as the difference in the loudness of each sound reaching the ears, the person is able to accurately locate a sound source.
Simply put, if you have better hearing on one side than the other, you can't accurately tell what direction sounds are coming from.
Less amplification is required: A phenomenon known as “binaural summation” means that the hearing aids can be set at a lower and more natural volume setting than if you wore only one hearing aid.
Head shadow effect: High frequencies, the part of your hearing that gives clarity and meaning to speech sounds, cannot bend around your head. Only low frequencies can. Therefore, if someone is talking on your unaided side, you are likely to hear that they are speaking, but be unable to tell what they have said.
Noise reduction: The brain has its own built-in noise reduction, which is only really effective when it is receiving information from both ears. If only one ear is aided, even with the best hearing aid in the world, it will be difficult for you to hear in background noise as your brain is trying to retain all of the sounds (including background noise) rather than filtering them out.
Sound quality: We are designed to hear in stereo. Only hearing from one side sounds a lot less natural to us.
Fancy some further reading on this topic? You can read about why two hearing aids are better than one in our article, hearing aids for Both Ears, here
For most people, the main benefit of a rechargeable hearing aid is simple convenience. We are used to plugging in our phones and other devices overnight for them to charge up. Here are some other pros and cons:
For anybody with poor dexterity or issues with their fingers, having a rechargeable aid makes a huge difference, as normal hearing aid batteries are quite small and some people find them fiddly to change.
One downside is that if you forget to charge your hearing aid, then it is a problem that can't be instantly fixed. For most, a 30-minute charge will get you at least two or three hours of hearing, but if you are the type of person who is likely to forget to plug them in regularly, then you're probably better off with standard batteries.
Rechargeable aids are also a little bit bigger and are only available in Behind-the-Ear models.
Finally, just like with a mobile phone, the amount of charge you get on day one is not going to be the same as you get a few years down the line. Be sure to ask what the policy is with the manufacturer's warranty when it comes to replacing the battery.
For most people, the answer is yes. But it's never that simple.
The majority of hearing problems affect the high frequencies a lot more than the low ones. Therefore, open fitting hearing aids sound a lot more natural and ones that block your ears up can make your own voice sound like you are talking with your head in a bucket. Therefore, in-ear aids tend to be less natural.
However, the true answer is we can't tell until we have had a look in your ears to assess the size of your ear canal, and until we have tested your hearing to see which frequencies are being affected.
People with wider ear canals tend to have more flexibility, also there are open fitting modular CIC hearing aids now that do not block your ears.
There is also the age-old rule to consider, that a hearing aid will not help you if it's sat in the drawer gathering dust. If the only hearing aid you would be happy wearing is one that people can't see, then that's what you should get.
Most people can adapt to any type of hearing aid, as long as they know what to expect. Have an honest conversation with your audiologist as to what your needs are.
Generally speaking, six or more. Unless it's none at all. The number of channels a hearing aid has is often a simplistic way an audiologist will use to explain why one hearing aid is better than another, but channels are complex, and it is really not that straightforward. Here are some reasons why:
Hearing aids amplify sounds of different frequencies by different amounts. Most people have lost more high frequencies than low, and therefore need more amplification in the high frequencies. The range of sounds you hear is split into frequency bands or channels, and the hearing aids are set to provide the right amount of hearing at each frequency level.
Less than six channels, and this cannot be done with much accuracy, so six is the magic number. However, a six-channel aid is typically very basic with few other features and is suitable only for hearing a single speaker in a quiet room. The number of channels is not what you should be looking at; it's more the rest of the technology that comes with them.
As a final note, different manufacturers have different approaches. One method is not necessarily better than any other. For example, some manufacturers have as many as 64 channels in their top aids. Most tend to have between 17 and 20. One manufacturer has no channels at all.
Manufacturer's warranties typically last between 2-5 years, depending on the brand and model, and cover defects in materials and workmanship. This includes repairs for component failures, electronic malfunctions, and manufacturing defects, but excludes damage from misuse, accidents, or normal wear. Most manufacturers also include loss and damage insurance for the first year.
We handle all warranty claims on your behalf, liaising with manufacturers and ensuring you get replacement devices quickly when needed. This comprehensive warranty coverage, combined with our lifetime aftercare, gives you complete peace of mind. Find out more about our warranty cover here
Our hearing tests are completely free, whether at our clinics or in your home. Unlike other providers who charge £30-£100 for home visits, we believe hearing healthcare should be accessible without financial barriers. Our comprehensive assessments include examination by an HCPC-registered audiologist, audiogram results, and personalised recommendations.
All testing, future adjustments, and ongoing support are included at no extra cost. While NHS tests are also free, typical 6-week waiting periods often lead people to seek immediate private testing. We provide prompt, professional assessments that fit your schedule and budget.
Yes, we offer completely free home visits throughout the UK, and this service is included in our prices with no additional charges. Home visits are particularly valuable for people with mobility issues, busy schedules, or those who simply prefer the comfort and convenience of their own environment.
Our audiologists can conduct full hearing tests, fit hearing aids, and provide ongoing support in your home. This service sets us apart from many providers who either don't offer home visits or charge extra for them.
We can offer prices up to 40% lower than high street retailers because of our business model. As a network of 200+ independent audiologists, we don't have the massive overheads of large retail chains - no expensive high street premises, no sales targets pushing audiologists to sell the most expensive options, and no costly marketing campaigns.
However, we maintain the same buying power as the big chains because we purchase on behalf of our entire nationwide network. This means you get access to the same premium hearing aids with professional service, but at genuinely competitive prices.
We offer a comprehensive 60-day money-back guarantee, which gives you twice the industry standard time to properly assess whether your hearing aids are right for you. This extended period recognises that adjusting to hearing aids takes time, and your brain needs several weeks to adapt to the amplified sounds.
Unlike many providers who offer just 30 days, we believe 60 days gives you the confidence to test your hearing aids in all the situations that matter to you - from quiet conversations at home to busy restaurants and outdoor activities.
When we refer to a product as 'Latest Launch', we mean it is the latest to be released on the market.
When we refer to a product as 'New', we mean that the product is the newest hearing aid model on the market.
When we refer to a product as 'Superseded', we mean that there is a newer range available which replaces and improves on this product.
When we refer to a product as an 'Older Model', we mean that it is has been superseded by at least two more recent hearing aid ranges.