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Help Centre

Updated 04/11/2025

Hearing Aids Help Centre

Our help centre is your access to the latest audiology news as well as professional hearing loss, hearing healthcare and hearing aid advice from our audiologists.

What Makes Us Different From The Rest?
Posted by on 21st November 2025
Hearing Aid Retailers

If you're looking for hearing aids, you've probably noticed that most providers are either large chains owned by manufacturers or small local practices that don't publish their prices. We're neither - and that's rather the point. Here's what makes Hearing Aid UK different, and why over 31,000 people have trusted us with their hearing care.

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Deep Neural Networks in Hearing Aids
Posted by on 20th November 2025
Hearing Aid Technology

In simple terms, DNN-powered hearing aids don’t just make sounds louder; they learn how you live, how you listen, and what matters most to you.

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Hearing Aids for Over 80s
Posted by on 19th November 2025
Hearing Loss Awareness

Never too old for hearing aids. Discover how hearing aids improve safety, family connections and independence for over 80s, with practical advice on getting started.

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Hearing Aids in Your 40s and 50s
Posted by on 19th November 2025
Hearing Loss Awareness

Discover why your 40s and 50s are the perfect time for hearing aids. Learn about early intervention benefits, modern technology, and why waiting could harm your quality of life.

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Understanding Your Hearing Test Results
Posted by on 18th November 2025
Hearing Loss Awareness

You've just had a hearing test and been handed a chart covered in symbols and numbers that looks rather intimidating. Here's the thing: your audiogram isn't nearly as complicated as it looks, and this guide will explain exactly what it means in plain English.

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Resound Vivia AI vs Nexia
Posted by on 17th November 2025
Hearing Aid Technology

You've likely come across both the Vivia and the Nexia - and frankly, it's rather confusing working out which one you actually need. Both are excellent hearing aids from the same manufacturer, both launched within the past couple of years, and both look remarkably similar. So what's the actual difference, and why does it matter?

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Walkwood
Redditch
Worcestershire
B97 5QA
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Latest Launch

When we refer to a product as 'Latest Launch', we mean it is the latest to be released on the market.

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New

When we refer to a product as 'New', we mean that the product is the newest hearing aid model on the market.

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Superseded

When we refer to a product as 'Superseded', we mean that there is a newer range available which replaces and improves on this product.

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Older Model

When we refer to a product as an 'Older Model', we mean that it is has been superseded by at least two more recent hearing aid ranges.

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