Head of Online Medical Content
Audiology Expert

Overview | What's actually happening | Symptoms to watch out for | When to seek help | Diagnosis and treatment options | Prevention and key takeaways | Conclusion
Last Hearing Aid UK Update: 13
If you've been experiencing persistent ear pain that isn't shifting, or you're wondering whether your ear infection has turned into something more serious, it's worth understanding mastoiditis.
This is a bacterial infection that affects the mastoid bone, which is the prominent bone you can feel behind your ear.
Mastoiditis is genuinely rare in the UK these days, largely thanks to antibiotics and widespread vaccination programmes, and most ear infections clear up without ever developing into mastoiditis.
But when it does happen, it needs prompt medical attention, as mastoiditis typically develops when middle ear infections go untreated or don't respond properly to initial treatment. The good news is that with early diagnosis and appropriate treatment, outcomes are excellent.
Mastoiditis typically starts as a middle ear infection (otitis media) that spreads into the mastoid bone behind your ear. The mastoid bone isn't solid, as it's filled with air cells that look rather like a honeycomb.
When infection spreads from the middle ear into these spaces, inflammation and pus build up, causing the characteristic symptoms. There are two types you should know about:
Occasionally, mastoiditis develops without a preceding ear infection. This happens when something called a cholesteatoma, which is an abnormal skin growth in the middle ear, blocks fluid drainage and creates conditions ripe for infection.
Cholesteatomas can develop if you've had repeated ear infections over the years or chronic eustachian tube problems.
Related reading: Earache and pain
The symptoms of mastoiditis usually appear days or weeks after a middle ear infection. The challenge is that they can develop gradually, making them easy to dismiss as just a lingering ear infection that's taking its time to clear up. The main warning signs are:
Contact your GP promptly if you have ear pain that isn't improving after a few days of treatment, or if you notice any or a combination of the warning signs listed above.
Mastoiditis requires proper medical attention, and untreated mastoiditis can lead to serious complications, including permanent hearing loss, facial paralysis, meningitis, or, in very rare cases, life-threatening infections.
Seek emergency medical care if you're experiencing severe symptoms like confusion, double vision, severe headache alongside ear problems, facial weakness or drooping, or severe dizziness that makes it difficult to walk.
These could indicate that the infection has spread beyond the mastoid bone and requires immediate attention.
Related reading: Dizziness and hearing loss
Your GP will examine your ear using an otoscope, which is a small torch-like device that lets them see inside your ear canal and check your eardrum. They'll also examine the area behind your ear for swelling, tenderness, and the soft, doughy feeling that suggests mastoiditis.
If mastoiditis is suspected, you'll be referred urgently to an ear, nose and throat (ENT) specialist for further assessment. This might include:
These tests aren't just about confirming mastoiditis but are essential for ruling out complications and planning the most effective treatment approach, and preventing serious problems later.
Treatment for mastoiditis typically involves antibiotics, often administered intravenously (through a drip) initially if the infection is severe. Most people need to be admitted to the hospital, at least for the first few days of treatment, as intravenous antibiotics work faster and more effectively than oral ones for serious infections.
The standard approach combines strong antibiotics with ensuring the infected fluid can drain properly from your middle ear. If your ear isn't draining naturally, your ENT specialist may perform a myringotomy. This is a minor procedure where a tiny hole is made in your eardrum to allow infected fluid to escape.
This small perforation usually closes up on its own once the infection clears. Sometimes, tiny tubes (grommets) are inserted into the hole to keep it open and allow ongoing drainage, and usually fall out naturally within six months to a year.
If antibiotics and drainage don't resolve the infection within a few days, or if there's an abscess in the mastoid bone, you may need surgery called a mastoidectomy. This involves removing the infected portion of the mastoid bone.
The surgery is typically performed under general anaesthetic, and whilst you'll need a few weeks to recover fully, most people experience significant relief from symptoms almost immediately.
Surgery is also necessary if a cholesteatoma is causing mastoiditis, as these abnormal growths need to be physically removed, and they won't respond to antibiotics alone.
Steroids may also be prescribed to reduce inflammation and help the antibiotics work more effectively. The combination of antibiotics, steroids, and drainage gives your body the best chance to fight off the infection quickly.
The best approach to mastoiditis is to prevent it from developing in the first place, and largely comes down to taking middle ear infections seriously and ensuring they're properly treated.
✔️ Mastoiditis is a bacterial infection of the mastoid bone behind your ear that develops when middle ear infections spread. It's rare thanks to modern antibiotics, but it requires prompt medical attention.
✔️ Key warning signs include: persistent throbbing ear pain, an ear that sticks out more than usual, swelling or softness behind the ear, worsening hearing loss, or discharge containing pus.
✔️ Contact your GP within a day or two if you suspect mastoiditis - don't wait to see if it improves. Severe symptoms like confusion, double vision, or a severe headache require emergency care.
✔️ Treatment typically involves hospital admission for intravenous antibiotics and possibly drainage or surgery. Complete the full course of treatment to prevent the infection from returning in a resistant form.
✔️ Prevention means taking ear infections seriously. Seek prompt treatment, complete prescribed antibiotics, manage chronic conditions like allergies, avoid smoking, and never put cotton buds in your ears.
✔️ Most people recover completely with appropriate treatment. Follow-up appointments check for hearing issues - if hearing loss occurs, modern hearing aids provide excellent support.
Mastoiditis is a serious condition, but it's also highly treatable when caught early. The key is recognising that persistent ear pain or other worrying symptoms warrant medical attention rather than hoping they'll improve with time.
If you're diagnosed with mastoiditis, the treatment pathway is well-established and effective. It might mean a hospital stay and possibly surgery, but the alternative, leaving it untreated, carries risks of permanent hearing loss and potentially life-threatening complications.
Follow your GP's advice carefully and take all antibiotics as prescribed, attend all follow-up appointments, and don't hesitate to contact your doctor if symptoms worsen or new ones develop.
For most people, mastoiditis resolves completely with appropriate treatment, with no lasting effects. Some people experience temporary hearing changes that improve as the infection clears, whilst others may need hearing tests to check for any longer-term impact.
If you're experiencing ongoing ear issues or have noticed your hearing isn't what it used to be, our qualified audiologists can provide expert advice and support.
We offer free hearing tests and honest guidance about whether hearing aids might help.
Call us free to speak with an audiologist, or book a free consultation - either in clinic or at home, whichever suits you best.
What is Mastoiditis?
What is Vestibular Neuritis?
Ways to Keep Your Ears Healthy Do not spend hundreds of pounds without getting a second opinion from us.
Not only are the prices great, but the service is fantastic! Many thanks to your team.In general, any audiologist will always recommend to you the hearing aid model that best suits your needs. Here is a useful checklist to make sure that is the case.
If you have significant hearing loss in both ears, you should be wearing two hearing aids. Here are the audiological reasons why:
Localisation: The brain decodes information from both ears and compares and contrasts them. By analysing the minuscule time delays as well as the difference in the loudness of each sound reaching the ears, the person is able to accurately locate a sound source.
Simply put, if you have better hearing on one side than the other, you can't accurately tell what direction sounds are coming from.
Less amplification is required: A phenomenon known as “binaural summation” means that the hearing aids can be set at a lower and more natural volume setting than if you wore only one hearing aid.
Head shadow effect: High frequencies, the part of your hearing that gives clarity and meaning to speech sounds, cannot bend around your head. Only low frequencies can. Therefore, if someone is talking on your unaided side, you are likely to hear that they are speaking, but be unable to tell what they have said.
Noise reduction: The brain has its own built-in noise reduction, which is only really effective when it is receiving information from both ears. If only one ear is aided, even with the best hearing aid in the world, it will be difficult for you to hear in background noise as your brain is trying to retain all of the sounds (including background noise) rather than filtering them out.
Sound quality: We are designed to hear in stereo. Only hearing from one side sounds a lot less natural to us.
Fancy some further reading on this topic? You can read about why two hearing aids are better than one in our article, hearing aids for Both Ears, here
For most people, the main benefit of a rechargeable hearing aid is simple convenience. We are used to plugging in our phones and other devices overnight for them to charge up. Here are some other pros and cons:
For anybody with poor dexterity or issues with their fingers, having a rechargeable aid makes a huge difference, as normal hearing aid batteries are quite small and some people find them fiddly to change.
One downside is that if you forget to charge your hearing aid, then it is a problem that can't be instantly fixed. For most, a 30-minute charge will get you at least two or three hours of hearing, but if you are the type of person who is likely to forget to plug them in regularly, then you're probably better off with standard batteries.
Rechargeable aids are also a little bit bigger and are only available in Behind-the-Ear models.
Finally, just like with a mobile phone, the amount of charge you get on day one is not going to be the same as you get a few years down the line. Be sure to ask what the policy is with the manufacturer's warranty when it comes to replacing the battery.
For most people, the answer is yes. But it's never that simple.
The majority of hearing problems affect the high frequencies a lot more than the low ones. Therefore, open fitting hearing aids sound a lot more natural and ones that block your ears up can make your own voice sound like you are talking with your head in a bucket. Therefore, in-ear aids tend to be less natural.
However, the true answer is we can't tell until we have had a look in your ears to assess the size of your ear canal, and until we have tested your hearing to see which frequencies are being affected.
People with wider ear canals tend to have more flexibility, also there are open fitting modular CIC hearing aids now that do not block your ears.
There is also the age-old rule to consider, that a hearing aid will not help you if it's sat in the drawer gathering dust. If the only hearing aid you would be happy wearing is one that people can't see, then that's what you should get.
Most people can adapt to any type of hearing aid, as long as they know what to expect. Have an honest conversation with your audiologist as to what your needs are.
Generally speaking, six or more. Unless it's none at all. The number of channels a hearing aid has is often a simplistic way an audiologist will use to explain why one hearing aid is better than another, but channels are complex, and it is really not that straightforward. Here are some reasons why:
Hearing aids amplify sounds of different frequencies by different amounts. Most people have lost more high frequencies than low, and therefore need more amplification in the high frequencies. The range of sounds you hear is split into frequency bands or channels, and the hearing aids are set to provide the right amount of hearing at each frequency level.
Less than six channels, and this cannot be done with much accuracy, so six is the magic number. However, a six-channel aid is typically very basic with few other features and is suitable only for hearing a single speaker in a quiet room. The number of channels is not what you should be looking at; it's more the rest of the technology that comes with them.
As a final note, different manufacturers have different approaches. One method is not necessarily better than any other. For example, some manufacturers have as many as 64 channels in their top aids. Most tend to have between 17 and 20. One manufacturer has no channels at all.
Manufacturer's warranties typically last between 2-5 years, depending on the brand and model, and cover defects in materials and workmanship. This includes repairs for component failures, electronic malfunctions, and manufacturing defects, but excludes damage from misuse, accidents, or normal wear. Most manufacturers also include loss and damage insurance for the first year.
We handle all warranty claims on your behalf, liaising with manufacturers and ensuring you get replacement devices quickly when needed. This comprehensive warranty coverage, combined with our lifetime aftercare, gives you complete peace of mind.
Our hearing tests are completely free, whether at our clinics or in your home. Unlike other providers who charge £30-£100 for home visits, we believe hearing healthcare should be accessible without financial barriers. Our comprehensive assessments include examination by a registered audiologist, audiogram results, and personalised recommendations.
All testing, future adjustments, and ongoing support are included at no extra cost. While NHS tests are also free, typical 6-week waiting periods often lead people to seek immediate private testing. We provide prompt, professional assessments that fit your schedule and budget.
Yes, we offer completely free home visits throughout the UK, and this service is included in our prices with no additional charges. Home visits are particularly valuable for people with mobility issues, busy schedules, or those who simply prefer the comfort and convenience of their own environment.
Our audiologists can conduct full hearing tests, fit hearing aids, and provide ongoing support in your home. This service sets us apart from many providers who either don't offer home visits or charge extra for them.
We can offer prices up to 40% lower than high street retailers because of our business model. As a network of 200+ independent audiologists, we don't have the massive overheads of large retail chains - no expensive high street premises, no sales targets pushing audiologists to sell the most expensive options, and no costly marketing campaigns.
However, we maintain the same buying power as the big chains because we purchase on behalf of our entire nationwide network. This means you get access to the same premium hearing aids with professional service, but at genuinely competitive prices.
We offer a comprehensive 60-day money-back guarantee, which gives you twice the industry standard time to properly assess whether your hearing aids are right for you. This extended period recognises that adjusting to hearing aids takes time, and your brain needs several weeks to adapt to the amplified sounds.
Unlike many providers who offer just 30 days, we believe 60 days gives you the confidence to test your hearing aids in all the situations that matter to you - from quiet conversations at home to busy restaurants and outdoor activities.
When we refer to a product as 'Latest Launch', we mean it is the latest to be released on the market.
When we refer to a product as 'New', we mean that the product is the newest hearing aid model on the market.
When we refer to a product as 'Superseded', we mean that there is a newer range available which replaces and improves on this product.
When we refer to a product as an 'Older Model', we mean that it is has been superseded by at least two more recent hearing aid ranges.