Update: There is no Which? Report: Best hearing aid providers for 2020. Which? Magazine typically does a report into the best places to purchase hearing aids from around every two to three years. Below is a summary of their latest report of the best hearing aid providers for 2019.
To obtain these results they surveyed over 3100 of their customers. Users were asked about their experiences with different retailers with questions about which outlets offer the best hearing tests, the greatest choice of product, and who offers the best value for money.
The full results can be found in the tables below
As with the last two reports before this one, local independent audiologists come top.
Because we are the largest network of such independent audiologists, Which? have given us permission to write this article about their report and they classify us as such independents. However, it should be noted that other independent audiologists who are not part of our network are also considered equally highly.
Our network consists of over 200 independent audiologists. We have over 200 clinic locations as well as offering a full home visit service.
The full results can be found in the tables above. What did Which have to say about our Competitors?
Amplifon is an Italian company with a large UK presence – more than 200 centres in the UK and some home visit coverage.
Boots are one of the largest of the national retailers with 430 stores and after local independents, were the highest-rated High street presence.
Boots Hearingcare are part-owned by the same company that makes Phonak aids. Whilst Boots do have lower-priced options (their “essentials” range), only 8% of hearing aids they sold fell into this category. 92% of the aids they sold were part of their “premium range” and of those premium aids, 86% were, unsurprisingly, Phonak.
Hidden Hearing is owned by a larger company William Demant. William Demant also owns the hearing aids manufacturers Oticon and Bernafon and these are the two brands that Hidden Hearing supply, 82% of them Oticon.
Specsavers have hearing centres in many of their optics locations and have over 600 locations overall making them the largest UK branch based retailer.
Specsavers like to dispense their own brand range, the “Advance” but also do Widex, Phonak, Resound and Signia, with the larger percentage being Signia (55%).
Scrivens is one of the larger national chains with over 300 outlets, though many of these are manned only once or twice a month.
Read next: Top 5 Hearing Aids of 2019
When we refer to a product as 'New', we mean that the product is new to the market.
When we refer to a product as 'Superseded', we mean that there is a newer range available which replaces and improves on this product.
When we refer to a product as an 'Older Model', we mean that it is has been superseded by at least two more recent hearing aid ranges.